Hard Rock Cafe

5 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
5 ratings

As rated by the community

Av. da Liberdade 2
1250-144 Lisboa, Portugal

Most Recent Reviews


Celiac

Overall Rating

Review


I always appreciate how attentive Hard Rock is to people who need gluten free around the world. Food wasn’t as good as in other locations, but I always trust I won’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


Before I was even settled at our table they asked if we had any allergies, to which I told them celiac. They promptly grabbed a gluten free menu for me. I had a chicken sandwich with fries and really enjoyed it. My bun didnt even fall apart! They do have a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Staff aware and trained. Separate GF menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant

Notes


Some Hard Rock locations have a gluten-free menu but some do not. Please check the particular location you are interested in.

Photos


Wings and Caesar salad
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More Reviews


Asymptomatic Celiac

Overall Rating

Review


Restaurante tem cardapio Glúten-free e a equipe é treinada e entendem a necessidade de cuidado adicional para minimizar a possibilidade de contaminação cruzada.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 9 months ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Staff was very knowledgeable about avoiding cross contamination and made every effort to substitute where possible. Food was quite pricy for its average to middling quality

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The burger were great and the staff was amazing. They new a lot about gf.

Updated 4 years ago read full review

Overall Rating

Review


A little regret at eating at an American chain in Lisbon, but needed a safe option and this was great. Friendly, knowledgeable staff. Even a visit by the manager to check on dietary needs.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This chain always makes GF easy. This location does local food, which makes it even tastier.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great place for a GF meal. They really "get it", which is rare for Lisbon, where GF seems to be something new. I had nachos which are deep fried first thing in the morning, before the fryer is used for anything else. Then we both had salmon, and mine was customized to ensure it was GF. The server and manager clearly understood the importance and meaning of "allergy"! They had a good variety of options on their GF menu. Service was second to none too. We've been to many Hard Rock Cafes, with a pretty good experience at all, but this one is excellent with respect to GF knowledge.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Wheat Allergy

Overall Rating

Review


This restaurant has quite a few gluten free items! I ordered the bbq combo and highly suggest NOT ordering it as the pulled pork was the left over ribs I’m assuming which included all the fat, etc. the ribs were good enough but not worth the cost of the whole combo. We also ordered the brownie sundae which was a nice treat!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


The staff is extremely helpful and they really make sure, that everything was gf. I had the wings and a caesar salad with cheese croutons. They even made sure that my Margarita was gf and served it without the rim. Extra gluten-free menu. 4 months later: They glutend me! The wings made me sick. It was new staff and they didn’t take it seriously. Too bad. It was so nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Seperate gluten free menu Food is amazing and staff are well informed about gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Just finished eating here. Service was great, good food. They no longer have the gluten free fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Outstanding experience. Manager explained they are Coeliac UK Accredited, that gluten free food is prepared in a separate allergy prep zone which is only used for 1 customer at a time & cleaned down for each customer. Clean utensils are used for each customer & food prepped by person wearing clean gloves. Separate GF fryer for fries only. Food (a fantastic cheeseburger in GF bun with fries) came with a purple flag, as they told us it would, brought to us by manager & they told us our ketchup bottle was new - it was still sealed when they brought it! 10/10 for everything!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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