Hard Rock Cafe

I always appreciate how attentive Hard Rock is to people who need gluten free around the world. Food wasn’t as good as in other locations, but I always trust I won’t get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Before I was even settled at our table they asked if we had any allergies, to which I told them celiac. They promptly grabbed a gluten free menu for me. I had a chicken sandwich with fries and really enjoyed it. My bun didnt even fall apart! They do have a dedicated fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Staff aware and trained. Separate GF menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies

Restaurante tem cardapio Glúten-free e a equipe é treinada e entendem a necessidade de cuidado adicional para minimizar a possibilidade de contaminação cruzada.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff was very knowledgeable about avoiding cross contamination and made every effort to substitute where possible. Food was quite pricy for its average to middling quality

Celiac friendly?

Yes

The burger were great and the staff was amazing. They new a lot about gf.

A little regret at eating at an American chain in Lisbon, but needed a safe option and this was great. Friendly, knowledgeable staff. Even a visit by the manager to check on dietary needs.

Celiac friendly?

Yes

This chain always makes GF easy. This location does local food, which makes it even tastier.

Great place for a GF meal. They really "get it", which is rare for Lisbon, where GF seems to be something new. I had nachos which are deep fried first thing in the morning, before the fryer is used for anything else. Then we both had salmon, and mine was customized to ensure it was GF. The server and manager clearly understood the importance and meaning of "allergy"! They had a good variety of options on their GF menu. Service was second to none too. We've been to many Hard Rock Cafes, with a pretty good experience at all, but this one is excellent with respect to GF knowledge.

Celiac friendly?

Yes

Great atmosphere and service! The restaurant had its own separate gf menu, and all gf dishes were marked by a flag :) The menu had lots of options from starters and mains to desserts. Had the cheeseburger, was ecstatic that they got their own dedicated gf fryer for fries :) the food was a bit expensive but I was pleasantly pleased and enjoyed my visit, would come back again! The staff was really helpful and knowledgeable about allergies, and went through their kitchen routines with me when I was about to order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Menu is well marked to specify gluten free options. Had a triple cheese burger and mashed potatoes (fries not celiac safe, waitress confirmed). Gluten free hot fudge brownie and ice cream was HUGE and DELICIOUS! Would return, food tasted good after long travels and no reaction in days following. Sat upstairs and had a nice view of the Grand Place, good for people watching.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch

I had one of the burgers, the gluten-free bread was not that good, left most of it. The burger was not seasoned enough. Had fries that was not salted. All in all I was not impressed. They have a separate gluten-free menu via QR-code but the regular menu show more than that.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Have eaten here twice in the past week, enjoyed my burger and fries (yes, separate frier!) and most importantly, didn't get sick. There's a GF menu available. Most burgers can be ordered and there's GF hamburger buns. Fries go in separate frier and are safe to eat. Not sure about measures taken to prevent cross-contamination. The first time my burger came with a stick marked with 'allergy', but not the second time. Didn't get sick either night though.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Aparte glutenvrij kaart. Alleen weinig keuze uit voorgerechten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good