Server was wonderful! The manager came out and talked with me several times. Upon speaking with the manager to give him my thanks, he informed me they had a dedicated fryer (the server indicated otherwise). Talked about education regarding that! It was a great experience!!
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
Ate here today - my celiac daughter enjoyed a grilled chicken sandwich on a GF bun with French fries. Delicious and no issues. Waitress has a son with celiac so understood, and was very accommodating.
I was here over the weekend and got a gf burger and fries. Both were wicked good! Waitress and kitchen were careful to make sure the food would not be contaminated. I am very sensitive and did not get sick at all. I would definitely return.
I'm not celiac so cross contamination is not an issue for me. They do have a separate gluten free menu available. Many items are gf because they have gf buns. After a 5 hrs flight, they worked for me.
No stars!!! This IS NOT a gluten free chain. I don't know why it's even on this website. How come we can't get this removed from the list. As a moderate/severe celiac disease person, I'm extremely disappointed. And it frustrates me that more of you aren't either.
I believe I was glutened at this restaurant. The manager was very knowledgeable about what wasn't gluten free on the menu, which was almost everything. I got the grilled chicken salad, minus the cheese, oranges, onions and tomatoes as I'm sensitive to those items, and asked to add avocado. When the salad came out, it was shredded deli chicken, not grilled chicken, and I had to ask the server for the avocado, which he brought out after I was halfway done eating my salad. My stomach was not a happy camper, which I noticed within minutes after finishing. When we got the bill, they charged me an extra $3 for the avocado, even after I requested to take off half the ingredients of the salad. I do not recommend this restaurant if you are celiac.
So let me begin by saying my 2nd experience here in two days was awesome. Day 1 my waiter blatantly told me there is nothing I can eat there except for a hamburger with a gluten free roll. Well I didn’t want that so I said “no salads”?, he said “oh yah salads are fine”. He got me so nervous that I had a dry salad. I was miserable. I was staying at the hard rock hotel so I called and complained. They told me to come back in the next day which I did. A manager came right over and assured me there were a ton of gf options. I had a bone in rib eye, mashed potatoes and string beans. It was phenomenal! If you go here just tell your waiter that you’re gf and that you’d like to see a manager. In the end it was a great experience and I will definitely go back. I’m glad I didn’t let 1 uneducated waiter ruin it for me!
Went here for lunch and had a wonderful experience. There isn't a gluten free menu but the server knew exactly what I could have. We had nachos, chicken fajitas and parmasean fries. When they brought our food to the table the server jokingly said, "I hand removed all the gluten for you." So I knew they got the memo on my meal needing to be gluten free. It was all delicious and I don't think I'll eat for the rest of the day I'm so full! No reaction at all.
Friendly staf good knowledge about gluten free and a special menu
I dread going to Vegas because it seems like it's impossible to find a safe place to eat. After stopping by many restaurants to see if they were ok to eat at, we went with Hard Rock Cafe. I was hesitant to eat there after reading some reviews, but they had a dedicated frier so we gave it a try. WE WERE SO HAPPY WE DID! We had a great overall experience. We sat outside with a great view of the strip, I ordered a smoothie that was AMAZING, and then proceeded to order a cheeseburger with a GF bun, and GF fries. Everything was so good! Our server was excellent, very knowledgeable and super friendly! And the best part? No reaction. This will be our go to place in Vegas now. Side note: they did get rid of GF menu, not sure why, but server was able to point out what things were GF or could be.
Every time I have visited here it has been super. Given gluten free menu and manager came down to talk us through and said she would be sorting our meal. Only ever got the burger on the menu though as they are so tasty. The fries are super too. Even the table sauces tell you which Heinz products are gf. Would definitely recommend to others and will be back.
Came in for breakfast. Have to say very impressed! My son got a breakfast sandwich (udis roll) and my niece had an omelet with toasted udis roll. Breakfast potatoes are gf as well as the bacon AND sausage. No gif breakfast menu but Birdie (our waitress) got manager and both were amazing! 10 stars of I could first the service alone!
Offered to cook the fries in fresh oil.
The staff was amazing. They have a dedicated fryer, but we had a delay in our gf fries and the manager gave us half off our bill - not at all expected or asked for, but hugely appreciated. The waitress was fabulous and well informed, and couldn’t have been better.
Awesome service. The staff was knowledgeable about GF procedures and ensured no cross contamination. We tried the burger, wings and ribs. My daughters loved it. We were surprised to find this in an international chain but it was great. We’d come back any time.
Had a late night, night cap. It is one of few places that we could easily find for quiet place for drink and late snack after 10pm. A lot of restaurants are closed during the week at that time. Hard Rock has great gf options. We discovered their gf in Barcelona. Glad to see them in downtown Chicago and that they were iron late compared to other restaurants. We enjoyed the our late night snack and drinks.
Just came back from supper tonight. Was very worried, have had bad experiences lately... this location made me feel safe. The waitress handed me the gluten free menu, and the manager came to talk to me about my options. They have a separate fryer for French fries (and they were awesome!). Hard Rock uses Udis bread for the sandwiches and burgers. Had burger, fries and brownies for dessert. Portions were big, could not finish. Very good experience, thank you Hard Rock Myrtle Beach!
Gluten free menu - Delicious gluten free cheeseburger and fries.
Staff was very friendly! Several gf options available. Not a dedicated gf facility but staff is aware of allergies.
I've been to several Hard Rock locations and always had a great experience. This one has a sign on the door saying ask for the gluten free menu, but when I asked the host said they didn't have one, but was able to point out a handful of gluten free items. Our server was more helpful and asked to check if the chips for the nachos and the potatoes for fries are in a dedicated fryer, and they are, so all the menu items I was used to seeing on the gf menu were still available. Just seems like maybe they don't get a lot of gluten free customers, but the food was still very good.
Recently the Hard Rock Cafe has come a long way in becoming more gluten-free friendly. They understand celiac here and my server was sure to tell me that the fryer wasn't dedicated gluten free before I even had a chance to ask. The salad that came with my burger was fine, but nothing special. The burger itself was very tasty and I am a very sensitive celiac and I didn't get sick at all.
Staff & kitchen was knowledgeable about gf options. Our server informed the kitchen staff that my husband and I have celiac disease and they made sure our meals had no cc. It took a while for our meals to come out, but we had a good meal with no side effects.
Had a beautiful ribeye steak with gluten friendly fries made in a designated fryer and green beans. This was an amazing experience from being greeted by the hostess who was very cheerful her name is Nicole and our server was outstanding as well. Our servers name was Kimberly and was very attentive and made sure that my food allergy was communicated very clearly to the chef. There is no way to tell right away if there has been any cross-contaminationBut so far I feel very confident. If there is any change I will edit my comment. Very upbeat and friendly environment. P. S. My husband loved his burger and beer. ♥️
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