Review of Hat Creek Burger Co.

870 E, US-114, Roanoke, TX 76262

Overall Rating

Review


We ordered a burger in a bowl to be safe & 3 burgers (2 with GF buns), along with several GF sides. We went inside to order for takeout. The service was really good, and we were assured that all precautions would be taken for Gluten free safety. We had previously ordered delivery at another Hat Creek location. This was in February for our son's birthday dinner. We tested 2 GF buns at that time & found gluten. We decided to try this location since our son was returning to Colorado the next day & thought we'd give this location a chance. Unfortunately we were disappointed after testing what was supposed to be a GF bun with our Nima Sensor & again it showed it contained gluten. Thank goodness we ordered the burger in a bowl so he at least had something to eat this time. I'm not sure what is being done at these locations. Maybe the buns are all kept together, or possibly gloves not being changed. We had been so looking forward to eating here since reviews stated it was safe. I plan to call manager to see if any measures can be taken in future to ensure safety from gluten. Hopefully I'll have more luck this time. Other location I had to leave a message & no one ever returned my call. Guess it's back to In & Out for their lettuce wraps. I'm giving it 2 stars instead of one since the guy at front register did seem responsive to my requests.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago

Celiac