Hat Creek Burger Co.

8 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Chicken Fingers/Nuggets, Fries, Salad
Safety Rating
7 ratings

As rated by the community

870 E, US-114, Roanoke, TX 76262

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I ate safely without cross contamination and I am very sensitive. I asked the cashier to kindly mark my order for “allergy” protocol so that they would change gloves to complete my order for the chicken nuggets and fries. I didn’t try any sauces but the chicken was delicious. The cashier told me the only gluten is the gluten buns and the beer. The seating and dining room desperately need to be deep cleaned. This was just before dinner rush on a Monday, not just bad timing on a busy shift.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 8 months ago read full review

Overall Rating

Review


This place has many GF options, including chicken nuggets, sweet potato and french fries, tater tots, salads, milkshakes, and more! The last time I visited they also had GF buns available for burgers. Highly recommend. Just make sure to tell them about your allergy when ordering!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered chicken nuggets and sweet potato fries with no issue. Both are GF and have a low risk of cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Chicken Fingers/Nuggets
  • Fries
  • Gluten-Free Menu
  • Salad

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Two times in a row, at this location, instead of getting a grilled chicken (no bun) I’ve been served a crispy chicken on a regular gluten bun. I’ve been very explicit about needing gluten free due to a medical condition. This time I asked the guy to please alert the kitchen and he told me he had it covered. Obviously he didn’t. I talked to the manager and she said there is a gluten free button but it was not noted on my ticket when we received our food - instead it said crispy chicken sandwich. I’ve also eaten at the Coppell location and never had this problem. I will avoid this location from now on.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


I’ve eaten here a couple times and have been good! So happy to have a gluten free fried chicken sandwich place so close by.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago read full review

Overall Rating

Review


Delicious food, but definitely risky with cross-contamination. I’ve eaten here multiple times, until the point of gluten illness. That’s the point of no return, unfortunately!

Great for kids, and the food is reasonably tasty. Just be super cautious and ask lots of questions. I became sick from a takeout order, so perhaps it was prepared in a rush without taking extra precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


First time here, and very pleasantly impressed with their GF menu options and service. No breakfast options at this location at this time. Clean facility and outstanding service. Will highly recommend it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


This is a great restaurant for GF! All fried items (including fried pickles, fried chicken, chicken nuggets) are gluten-free. Your GF burger or chicken sandwich comes bagged separately with a GF sticker on the bag and sandwich itself. You can also order the burger lettuce wrapped.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


We ordered a burger in a bowl to be safe & 3 burgers (2 with GF buns), along with several GF sides. We went inside to order for takeout. The service was really good, and we were assured that all precautions would be taken for Gluten free safety. We had previously ordered delivery at another Hat Creek location. This was in February for our son's birthday dinner. We tested 2 GF buns at that time & found gluten. We decided to try this location since our son was returning to Colorado the next day & thought we'd give this location a chance. Unfortunately we were disappointed after testing what was supposed to be a GF bun with our Nima Sensor & again it showed it contained gluten. Thank goodness we ordered the burger in a bowl so he at least had something to eat this time. I'm not sure what is being done at these locations. Maybe the buns are all kept together, or possibly gloves not being changed. We had been so looking forward to eating here since reviews stated it was safe. I plan to call manager to see if any measures can be taken in future to ensure safety from gluten. Hopefully I'll have more luck this time. Other location I had to leave a message & no one ever returned my call. Guess it's back to In & Out for their lettuce wraps. I'm giving it 2 stars instead of one since the guy at front register did seem responsive to my requests.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Everything fried is gluten free, gluten free buns available. All fresh, hormone free products.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great gluten free buns with juicy patties. Gluten free fresh fries AND fried chicken strips!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Very careful and knowledgeable about GF. Eaten here many times never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


So nice to find gluten free chicken nuggets and fried pickles! The gluten-free hamburger buns are also great, but sometimes my favorite is the paleo bowl with hamburger patty, spinach, avocado, and cheese,

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I loved not having to worry about CC. Plus the burger was delicious!

Getting a burger and tots delivered was such a treat. :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


It’s good, and it’s nice to have fried options. Never been sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Sjogren's

Overall Rating

Review


Great food and friendly staff will definitely coming back here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info