Hat Creek Burger Co.
8 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Chicken Fingers/Nuggets, Fries, Salad
Safety Rating
7 ratings
As rated by the community
870 E, US-114, Roanoke, TX 76262
Most Recent Reviews
Review
I ate safely without cross contamination and I am very sensitive. I asked the cashier to kindly mark my order for “allergy” protocol so that they would change gloves to complete my order for the chicken nuggets and fries. I didn’t try any sauces but the chicken was delicious. The cashier told me the only gluten is the gluten buns and the beer. The seating and dining room desperately need to be deep cleaned. This was just before dinner rush on a Monday, not just bad timing on a busy shift.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for keto
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Review
This place has many GF options, including chicken nuggets, sweet potato and french fries, tater tots, salads, milkshakes, and more! The last time I visited they also had GF buns available for burgers. Highly recommend. Just make sure to tell them about your allergy when ordering!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I ordered chicken nuggets and sweet potato fries with no issue. Both are GF and have a low risk of cross-contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
More Reviews
Review
Two times in a row, at this location, instead of getting a grilled chicken (no bun) I’ve been served a crispy chicken on a regular gluten bun. I’ve been very explicit about needing gluten free due to a medical condition. This time I asked the guy to please alert the kitchen and he told me he had it covered. Obviously he didn’t. I talked to the manager and she said there is a gluten free button but it was not noted on my ticket when we received our food - instead it said crispy chicken sandwich. I’ve also eaten at the Coppell location and never had this problem. I will avoid this location from now on.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I’ve eaten here a couple times and have been good! So happy to have a gluten free fried chicken sandwich place so close by.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Review
Delicious food, but definitely risky with cross-contamination. I’ve eaten here multiple times, until the point of gluten illness. That’s the point of no return, unfortunately!
Great for kids, and the food is reasonably tasty. Just be super cautious and ask lots of questions. I became sick from a takeout order, so perhaps it was prepared in a rush without taking extra precautions.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Review
First time here, and very pleasantly impressed with their GF menu options and service. No breakfast options at this location at this time. Clean facility and outstanding service. Will highly recommend it.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
This is a great restaurant for GF! All fried items (including fried pickles, fried chicken, chicken nuggets) are gluten-free. Your GF burger or chicken sandwich comes bagged separately with a GF sticker on the bag and sandwich itself. You can also order the burger lettuce wrapped.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
We ordered a burger in a bowl to be safe & 3 burgers (2 with GF buns), along with several GF sides. We went inside to order for takeout. The service was really good, and we were assured that all precautions would be taken for Gluten free safety. We had previously ordered delivery at another Hat Creek location. This was in February for our son's birthday dinner. We tested 2 GF buns at that time & found gluten. We decided to try this location since our son was returning to Colorado the next day & thought we'd give this location a chance. Unfortunately we were disappointed after testing what was supposed to be a GF bun with our Nima Sensor & again it showed it contained gluten. Thank goodness we ordered the burger in a bowl so he at least had something to eat this time. I'm not sure what is being done at these locations. Maybe the buns are all kept together, or possibly gloves not being changed. We had been so looking forward to eating here since reviews stated it was safe. I plan to call manager to see if any measures can be taken in future to ensure safety from gluten. Hopefully I'll have more luck this time. Other location I had to leave a message & no one ever returned my call. Guess it's back to In & Out for their lettuce wraps. I'm giving it 2 stars instead of one since the guy at front register did seem responsive to my requests.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for kids
- Good for lunch
- Good for takeout
- Offers outdoor seating
Review
Everything fried is gluten free, gluten free buns available. All fresh, hormone free products.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Great gluten free buns with juicy patties. Gluten free fresh fries AND fried chicken strips!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Reviews of this Chain
Review
Very careful and knowledgeable about GF. Eaten here many times never gotten sick.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
So nice to find gluten free chicken nuggets and fried pickles! The gluten-free hamburger buns are also great, but sometimes my favorite is the paleo bowl with hamburger patty, spinach, avocado, and cheese,
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for dinner
- Good for keto
- Good for kids
- Good for lunch
- Offers outdoor seating
Review
I loved not having to worry about CC. Plus the burger was delicious!
Getting a burger and tots delivered was such a treat. :)
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
It’s good, and it’s nice to have fried options. Never been sick
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Great food and friendly staff will definitely coming back here.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info