This place used to be great, even offering a gf poutine that was excellent! However, the last couple of times I was there I had less than stellar experiences. The first time they mixed up my GF order with another customers order and served it to me. It was only caught bc the toppings on the burger were wrong and I brought it back (after taking a bite!) and questioned it. Thank heavens the other order was also a GF order or I'd have been sick for sure!!! The next time I was there the GF menu had dropped the poutine and the staff just did not seem very knowledgeable when I spoke to them about their menu or their processes to avoid cross contamination. In fact they didn't even seem to remember that poutine used to be on the GF menu, (which I found odd). I did decide to take the chance and ordered the GF burger, it was tasty as usual and I did not end up sick, but I will probably not go back as the GF poutine was the main draw for me and I just didn't feel comfortable with the cooks apparent lack of GFknowledge that day.
Never been disappointed and I have been here a handful of times over the last year. Never any issues. The person taking my order always asks if GF is “a preference or allergy”. I always say allergy and my meal is prepared and labelled accordingly. Never been sick.
My daughter is Celiac ate there a month or so ago and was glutened. She was ill for a week and lost a weeks wages. Used to be no problem eating there and over the last few months things have changed!
There's a new owner. I asked him a few questions and he did not know much about celiac or cross contamination.
We went to that location because of the good reviews.... But were desapointed....the person who took the order was very nice but either the order was not taken properly... Or done properly in the kitchen... We both have been very sick. One place we won't go back for sure!
Every time we go here staff reassures me about their safety measures to keep cross contamination risk low. Their food is excellent. Nice gf buns for the burgers and they even have delicious gf poutine!!
Burgers are good and bun was tasty - but fries are mushy.
Separate toaster and fryer for GF!!!
Best gluten free bun I’ve tried so far. Burger was great but no separate drier for fries so could only have the salad.
I ate here in August 2019 and got extremely glutened/sick 25 mins after eating. I’m not sure if they gave me a regular bun instead of a GF bun by mistake or what the deal was, but now i will never go back. Sucks cause it all tasted really good
I ate here with my husband last summer. The staff did change gloves for me so if you are concerned, ask. We were there early in the day and I didn’t experience any symptoms with the chicken burger and fries.
Both Maple locations confirmed that they serve gluten free bread and patty but all cooked on the same grill. No separate toaster or grill for gluten free. Staff is not educated in celiac. One of the locations actually said their fries are gluten free. I was very sick after I ate there.