Hero Certified Burgers

At one point we were unsure of gluten contamination source, told them, management called us back to confirm what happened and reviewed video to ensure that all procedures were followed correctly.

Other than that, we eat there every so often without issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout

There was a sign listing GF items and burger condiments. Staff explained how they cook burgers on a dedicated part so no cross contamination with breads. It was expensive with extra charge for GF bun but I was happy to have it again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good with other allergies

The burgers were really good with buns that did not fall apart. Highly recommend for a great, gf burger.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Knowledgeable. Told me right away fries not safe as it was a shared fryer. Has separate toaster for GF buns. Feel confident in their safety protocols!

Is there a gluten-free menu?

— Separate gluten-free menu

Tones of options, very clearly marked and staff are knowledgeable.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Unprofessional staff, out of gluten buns, no service in french in the biggest city in Quebec... would not feel safe at all to eat here as celiac sufferer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all