Permanently Closed
Hero Certified Burgers
$ • Restaurant
Most Recent Reviews
Overall Rating
Review
The fries are cross contaminated but the staff are well trained, and change their gloves before preparing your GF burger separately. They even have a separate toaster for buns! They have a clear GF menu that is prominently featured at most locations. I was impressed to find a GF veggie burger too!
Celiac friendly?
Yes
Photos
Reviews of this Chain
Overall Rating
Review
There was a sign listing GF items and burger condiments. Staff explained how they cook burgers on a dedicated part so no cross contamination with breads. It was expensive with extra charge for GF bun but I was happy to have it again.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good with other allergies
Overall Rating
Review
The burgers were really good with buns that did not fall apart. Highly recommend for a great, gf burger.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Knowledgeable. Told me right away fries not safe as it was a shared fryer. Has separate toaster for GF buns. Feel confident in their safety protocols!
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
Overall Rating
Review
Tones of options, very clearly marked and staff are knowledgeable.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Unprofessional staff, out of gluten buns, no service in french in the biggest city in Quebec... would not feel safe at all to eat here as celiac sufferer.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
