Review of Hot Cupps Bakery and Deli Market

I also bought the Groupon, planning on using it for a special event. When I called (on a Monday) I was told that the baker wouldn't be in until Thursday (what???) so I placed an order using two certs. On the day before I was supposed to pick them up (Friday) I received a text telling me I could only use one. So I said I would pick up one order on Friday and one on Saturday, but I was very disappointed in the customer service. I then received a text telling me to "forget it." They canceled my order and refused to honor either Groupon. I was shocked. Then, the owner called me to tell me she refused to honor the cert and when I tried to talk to her, she hung up on me! I've NEVER received such rude customer service in all my life. If I could give it negative stars, I would. What a HUGE disappointment. I intend to tell everyone to find a better cupcake place in Escondido such as Cute Cakes who are SUPER nice, have awesome cupcakes and who actually care about their customers!!!