Review of Hula Poke

We’ve loved this place since half of our family has Celiac and there are so few places around Burnaby that can accommodate our diet restrictions. We’ve gotten take-out from there 7 or 8 times with no problems. However this last time my daughter got ill. Somehow her meal must have gotten cross-contacted with gluten. The rest of us were fine. She was ill for 4 days so we will be a little hesitant to go back. That said, the food is really good, and they’ve done well the other times so maybe we’ll try again? Edit: I tried again and I’m no longer comfortable eating here. I watched carefully as the person prepared the food and I noticed that she used the same spatula to mix the food as all the others. The spatulas are put back into a jar of water and reused. I had asked that a fresh one be used for mine since I was Celiac but she forgot. When I asked about it she immediately started a new bowl for me, this time with a fresh spatula. Given how I felt that evening though I think some cross-contact still happened. It seems the food handling is just too loose now to be safe for those with Celiac or allergies. I’m sad to say I won’t go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent