Review of HULA'S Modern Tiki High Street

5450 E High St, Phoenix, AZ 85054

Overall Rating

Review


GF Menu was confusing. I was told some items on it were not safe for Celiac. I ordered the Jamaican Jerk Chicken Plate without the Johnny cakes. This was what the server recommended as being the safest option. After taking a bite of the chicken I realized that the plantains which were served as a side looked deep fried. I was told that they were and were not from a dedicated fryer. Server was apologetic saying he didn’t communicate to the kitchen properly. I asked him twice while placing my order and he assured me that he would mark my order as an allergy. Clearly this didn’t happen.

My meal was replaced with a fresh order without the plantains. This took a while as they made it fresh. Meal was comped, but I will never go back. I feel luck that I didn’t get sick from that first bite.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Celiac