When I ordered I told them I had celiac, and to please take precautions. Got to the window to pay, I again stressed I had celiac disease , please take precautions. Received order for take out got home all double double burgers were in the same bag( my family is not celiac). So the first time I try to eat out, and they did not take precautions or listen. I will never try In and Out Burger again
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Yummy and they knew exactly what to do!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I’m a sensitive celiac and have eaten at this location over a dozen times. I ask them to mark gluten allergy on both the burger and fries so that they know to be extra careful. The manager has also offered to always ask for her and she’ll make it specifically for you. I feel safe having any staff member here make it though, based on my experience.
Yes
Order "protein style" to get it wrapped in lettuce
Burgers and fries tested safe (protein style lettuce wrap on burger) using Nima Sensor.
Yes
Awesome! The staff has a protocol they follow when you tell them of your gluten "allergy." They change their gloves, put on a second pair on top, and prepare the burgers in a separate spot. Ordered "protein style" and like others have said, doubles are definitely needed when there's no bun! Only thing I couldn't figure out is whether the spread is GF.
Yes
Ordered protein burger & brought my own hamburger bun. Person taking order was unfamiliar with GF. Nonetheless, a quick learner & added GF to instructions. Dedicated fryer for French fries.
Yes
I really love this place! I order a 3x3 with French fries and a chocolate shake. Since the patties are kind of small, I need a 3x3 to feel like it is worth it. The fries are completely safe and so is the shake. I eat here once a week. Note: be sure to ask for no spread on your burger and if you are dining with someone else, be sure to get your GF meal in a separate bag. Us Celiacs can never be too careful!
Moved here from CA where I regularly relied on In-N-Out for my fast food option. The Culebra location went above and beyond by asking me how I wanted everything bagged (I was ordering for my entire family in which I'm the only gluten free person). The employee even let me know that they changed their gloves to prepare my order. I was impressed! Make sure you specify that you have a gluten allergy when you order your protein style burger! ENJOY!
Yes
I can always rely on the protein burger and fries.
No
protein style burgers and fries are my go to order
— Some
— Excellent
i’ve had the protein style cheese burger with fries everytime i come to the states & haven’t gotten sick! definitely recommend it as i rarely get to eat yummy cheese burgers!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I love this place. I eat here at least once a week, it's one of my safe spots. Always fresh food, and friendly service. You have to let them know to add gluten allergy on your meal. They have special buttons for that and dairy allergy. They'll take special care.
— Very
— Most/All
— Excellent
As I ordered they took everything seriously and I felt perfectly fine after eating here. The receipt marks your order as "Gluten Allergy" and the staff has the protocol down (changing gloves, etc.). I always order protein style and no sauce (because of cc) and then ask for the sauce in packets when I'm grabbing my order. Shakes and fries are gluten free and yummy too :) I would recommend ordering separately if with others eating burgers with bun. I ordered separate trays but this location mixed up the orders and put my fries with a friend's burger. I was anxious about cc but luckily didn't end up sick. Easily avoidable if you order separately.
— Somewhat
— Most/All
— Excellent
The food is wonderful & I usually eat a protein hamburger with no seasoning or sauce and fries the same way. I let them know a gluten & dairy allergy. I have not been sick.
— Very
— Some
— Excellent