In-N-Out Burger

9 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
8 ratings

As rated by the community

10918 Culebra Road
San Antonio, TX 78253

Most Recent Reviews


Celiac

Overall Rating

Review


When I ordered I told them I had celiac, and to please take precautions. Got to the window to pay, I again stressed I had celiac disease , please take precautions. Received order for take out got home all double double burgers were in the same bag( my family is not celiac). So the first time I try to eat out, and they did not take precautions or listen. I will never try In and Out Burger again

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Yummy and they knew exactly what to do!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I’m a sensitive celiac and have eaten at this location over a dozen times. I ask them to mark gluten allergy on both the burger and fries so that they know to be extra careful. The manager has also offered to always ask for her and she’ll make it specifically for you. I feel safe having any staff member here make it though, based on my experience.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch

Notes


Order "protein style" to get it wrapped in lettuce

Photos


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More Reviews


Celiac

Overall Rating

Review


Burgers and fries tested safe (protein style lettuce wrap on burger) using Nima Sensor.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Awesome! The staff has a protocol they follow when you tell them of your gluten "allergy." They change their gloves, put on a second pair on top, and prepare the burgers in a separate spot. Ordered "protein style" and like others have said, doubles are definitely needed when there's no bun! Only thing I couldn't figure out is whether the spread is GF.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Ordered protein burger & brought my own hamburger bun. Person taking order was unfamiliar with GF. Nonetheless, a quick learner & added GF to instructions. Dedicated fryer for French fries.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I really love this place! I order a 3x3 with French fries and a chocolate shake. Since the patties are kind of small, I need a 3x3 to feel like it is worth it. The fries are completely safe and so is the shake. I eat here once a week. Note: be sure to ask for no spread on your burger and if you are dining with someone else, be sure to get your GF meal in a separate bag. Us Celiacs can never be too careful!

Updated 7 years ago read full review

Overall Rating

Review


Moved here from CA where I regularly relied on In-N-Out for my fast food option. The Culebra location went above and beyond by asking me how I wanted everything bagged (I was ordering for my entire family in which I'm the only gluten free person). The employee even let me know that they changed their gloves to prepare my order. I was impressed! Make sure you specify that you have a gluten allergy when you order your protein style burger! ENJOY!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I can always rely on the protein burger and fries.

Celiac friendly?

No

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Probably my 4th time here. Love it. Did not get sick. Celiac. Lettuce wrap burger with fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I consider this a very safe place to eat The only thing they put in their friars are the fries and their burgers we just get let lettuce wrap

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Best fast food chain allergy protocol!! Order "Protein Style" burger (lettuce wrap) or "Flying Dutchman" (no bun/wrap) & let them know you have a gluten/dairy/ etc allergy! They'll take care of the rest: glove change, separate grill, work station, supplies. Fries are also GF. If you order within a group, they bag the allergy order separately than the rest. But you definitely have to say "allergy" ordering it lettuce wrap is not enough to let them know.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for keto
  • Good vegetarian options
  • Good with other allergies
Gluten Intolerant

Overall Rating

Review


Best fast food chain allergy protocol!! Order "Protein Style" burger (lettuce wrap) or "Flying Dutchman" (no bun/wrap) & let them know you have a gluten/dairy/ etc allergy! They'll take care of the rest: glove change, separate grill, work station, supplies. Fries are also GF. If you order within a group, they bag the allergy order separately than the rest. But you definitely have to say "allergy" ordering it lettuce wrap is not enough to let them know.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for keto
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


Best fast food chain allergy protocol!! Order "Protein Style” burger (lettuce wrap) or “Flying Dutchman” (no bun/wrap) & let them know you have a gluten/dairy/ etc allergy! They'll take care of the rest: glove change, separate grill, work station, supplies. Fries are also GF. If you order within a group, they bag the allergy order separately than the rest. But you definitely have to say "allergy" ordering it lettuce wrap is not enough to let them know.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for keto
  • Good vegetarian options
  • Good with other allergies

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