In-N-Out Burger

9 ratings
$ • Fast Food Restaurant
50% of 2 votes say it's celiac friendly
10918 Culebra Road
San Antonio, TX 78253

Top Reviews


Celiac

Overall Rating

Review


When I ordered I told them I had celiac, and to please take precautions. Got to the window to pay, I again stressed I had celiac disease , please take precautions. Received order for take out got home all double double burgers were in the same bag( my family is not celiac). So the first time I try to eat out, and they did not take precautions or listen. I will never try In and Out Burger again

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Yummy and they knew exactly what to do!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Overall Rating

Review


I’m a sensitive celiac and have eaten at this location over a dozen times. I ask them to mark gluten allergy on both the burger and fries so that they know to be extra careful. The manager has also offered to always ask for her and she’ll make it specifically for you. I feel safe having any staff member here make it though, based on my experience.

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch

Notes


Order "protein style" to get it wrapped in lettuce

Photos


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More Reviews


Celiac

Overall Rating

Review


Burgers and fries tested safe (protein style lettuce wrap on burger) using Nima Sensor.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Awesome! The staff has a protocol they follow when you tell them of your gluten "allergy." They change their gloves, put on a second pair on top, and prepare the burgers in a separate spot. Ordered "protein style" and like others have said, doubles are definitely needed when there's no bun! Only thing I couldn't figure out is whether the spread is GF.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Ordered protein burger & brought my own hamburger bun. Person taking order was unfamiliar with GF. Nonetheless, a quick learner & added GF to instructions. Dedicated fryer for French fries.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I really love this place! I order a 3x3 with French fries and a chocolate shake. Since the patties are kind of small, I need a 3x3 to feel like it is worth it. The fries are completely safe and so is the shake. I eat here once a week. Note: be sure to ask for no spread on your burger and if you are dining with someone else, be sure to get your GF meal in a separate bag. Us Celiacs can never be too careful!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Moved here from CA where I regularly relied on In-N-Out for my fast food option. The Culebra location went above and beyond by asking me how I wanted everything bagged (I was ordering for my entire family in which I'm the only gluten free person). The employee even let me know that they changed their gloves to prepare my order. I was impressed! Make sure you specify that you have a gluten allergy when you order your protein style burger! ENJOY!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I can always rely on the protein burger and fries.

Celiac friendly?

No

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


These guys are AWESOME. Ordered my burger protein style, explained I needed gluten free. They asked if I would like them to note the order with “gluten allergy,” and I agreed. At the payment and pickup windows they both had the prompt up and confirmed it would be gluten free. Took a little bit longer to get our food, but I suspect it was due to the entire time needed to ensure no cross contamination. They had my burger individually bagged from the rest of the other items to ensure still no cross contamination. Highly impressed, and very grateful! Thank you!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


I have eaten here many times. Order burgers protein style and fries are GF. Fryer is not cross contaminated as only food cooked in fryer is fries

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


I was very happy with my experience here. Although they don’t state it on the menu, they will wrap your burger in lettuce and put it in its own bag so it doesn’t touch the other burgers in the order. Also, the only thing they fry is the fries so you should be safe to eat fries here as well. They have vegetarian burgers although they are not on the menu either. The only problem I had was the fact that they put way too much mayo On the burger and ruined it for me. Other than that, I would think you are safe to eat here. Make sure you tell them you are gluten-free and they will go out of their way to help. I was very happy about that

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


Very friendly. Like all In-N-Out locations, the fryer is dedicated for fries because the only items on their menu are burgers, fries, and shakes (basically). If you tell them you have a gluten allergy, it looks like it marks that in the system. You can also ask for a separate tray or bag from the rest of the order. There aren’t any gluten free buns, so you have to order it protein style, which is just a burger wrapped in lettuce. But boy, it was amazing. And I didn’t get sick. I look forward to coming back. Also, looks like basically everything is gluten free except the buns. Here’s their gluten free menu: https://www.in-n-out.com/docs/default-source/downloads/menuallergenchart2018.pdf

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Standard In ‘n Out. Seems to be perfectly safe to me. No reason to mark it down because they don’t have what you want. They have everything they advertise.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating

More Info