In-N-Out Burger

3 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

10918 Culebra Road
San Antonio, TX 78253

Most Recent Reviews


Celiac
1 month ago

I’ve always had good luck here and find staff usually notify each other verbally (in addition to to written order) for gluten allergy. I have done drive through too but always prefer to go in and listen to their flags on my food

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
4 months ago

Got a lettuce wrapped burger here and got a horribly painful stomachache, i can definitely tell my food was not prepared as safely as it could be. Spend a few extra dollars and get a proper burger with an actual bun and without the pain.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Symptomatic Celiac
5 months ago

I took the advice of a previous reviewer and just spoke directly to the manager. I also placed my order separately. It took them much longer to prepare my food BUT the wait was worth it, as I did not have any reactions. I also just brought my own bun and asked for an extra side of spread.

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Variety

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Notes


Order "protein style" to get it wrapped in lettuce

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More Reviews


Celiac
3 years ago

When I ordered I told them I had celiac, and to please take precautions. Got to the window to pay, I again stressed I had celiac disease , please take precautions. Received order for take out got home all double double burgers were in the same bag( my family is not celiac). So the first time I try to eat out, and they did not take precautions or listen. I will never try In and Out Burger again

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Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
3 years ago

Yummy and they knew exactly what to do!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
5 years ago

I’m a sensitive celiac and have eaten at this location over a dozen times. I ask them to mark gluten allergy on both the burger and fries so that they know to be extra careful. The manager has also offered to always ask for her and she’ll make it specifically for you. I feel safe having any staff member here make it though, based on my experience.

Safety
Celiac
6 years ago

Burgers and fries tested safe (protein style lettuce wrap on burger) using Nima Sensor.

Safety
Celiac
7 years ago

Awesome! The staff has a protocol they follow when you tell them of your gluten "allergy." They change their gloves, put on a second pair on top, and prepare the burgers in a separate spot. Ordered "protein style" and like others have said, doubles are definitely needed when there's no bun! Only thing I couldn't figure out is whether the spread is GF.

Safety
Symptomatic Celiac
8 years ago

Ordered protein burger & brought my own hamburger bun. Person taking order was unfamiliar with GF. Nonetheless, a quick learner & added GF to instructions. Dedicated fryer for French fries.

Safety
Symptomatic Celiac
8 years ago

I really love this place! I order a 3x3 with French fries and a chocolate shake. Since the patties are kind of small, I need a 3x3 to feel like it is worth it. The fries are completely safe and so is the shake. I eat here once a week. Note: be sure to ask for no spread on your burger and if you are dining with someone else, be sure to get your GF meal in a separate bag. Us Celiacs can never be too careful!

Symptomatic Celiac
9 years ago

Moved here from CA where I regularly relied on In-N-Out for my fast food option. The Culebra location went above and beyond by asking me how I wanted everything bagged (I was ordering for my entire family in which I'm the only gluten free person). The employee even let me know that they changed their gloves to prepare my order. I was impressed! Make sure you specify that you have a gluten allergy when you order your protein style burger! ENJOY!

Safety
9 years ago

I can always rely on the protein burger and fries.

Safety

Reviews of this Chain

Asymptomatic Celiac
6 days ago

The cashier let me know that, as a Celiac, I could safely have the protein-style burger. She wasn’t able to describe the CC measures that marking the order as “allergen” would trigger, though. She asked the kitchen manager, who just described glove changing.

As In n Out is well known for being careful with their GF customers, I felt confident ordering.

My order was served in a separate basket from my partner’s burger with bun. Didn’t even think to ask for that precaution. Good call, In n Out!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Milkshakes
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Dedicated fryer
Celiac
6 days ago

I have celiac, been here several times always get double double wrapped in lettuce and fries , no problems

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Variety
Symptomatic Celiac
1 week ago

I’ve never had any problems here and I go a lot, I always say I have a gluten allergy and they put it on the ticket and make sure to be extra careful.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Symptomatic Celiac
2 weeks ago

Protein style, lettuce wrapped burger with fries for the win! They do such a great job reducing the chance for cross contamination while producing an excellent tasting meal.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Safety Features
  • — Dedicated fryer
Celiac
2 weeks ago

Love the protien style burger.

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More Info