In-N-Out Burger

3 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

3001 Mission College Blvd
Santa Clara, CA 95054

Most Recent Reviews


Overall Rating

Review


HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


A manager helped my husband and I after finding out he was celiac. He told us the fryer was dedicated to fries, that the grill would be cleaned, that they would change their gloves, and do everything possible to assure that there wasn’t any cross contamination. Based on the previous review, we were skeptical, but we watched our food being made & they did everything they promised. The food was delicious & more importantly, my celiac husband had no reaction. We’d definitely come back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Overall Rating

Review


The person who took my order indicated that the fryer is pocket used for French Fries. He added a "gluten allergy" note to both the burger and fries on my ticket. Based on my online research, I expected this to trigger a special protocol including glove changes. I watched the two people making the burgers closely, but didn't see any glove changes. This made me uncomfortable so I discarded my burger. I probably should have asked or even sent it back, but I wasn't prepared to do so in the moment.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Dairy-Free Friendly
  • Dinner
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout

Notes


Order "protein style" to get it wrapped in lettuce

Photos


Add a photo

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


🌾🚫 Gluten Free Items: Protein style (wrapped in lettuce) cheeseburgers and double doubles. Fries and shakes are also gluten free!

✴ Prior to ordering, let them know you have a gluten free order. I usually tell them “gluten allergy” and they put an allergy alert on the order as well as a verbal notification to the back. If you don’t mention “allergy” you’re subject to cross contamination.

They will cook the patty on a new and/or cleaned surface to avoid cross contamination. When any gluten free or other allergy order is made, they will note it on your order and also verbally tell the kitchen.

🐶 In-N-Out locations have outdoor seating that are dog friendly. Unsalted and plain “Pup Patties” are available for $1.05 each!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Celiac

Overall Rating

Review


I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2! I wasn’t sure about the ketchup so I just asked for mustard packets for my fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


spoke with manager who assured me they follow precautions, including glove change, separate prep, different spatulas etc but still got glutened.

unfortunately it’s probably impossible to safely eat at in n out consistently despite their attempts at managing CC

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer
Asymptomatic Celiac

Overall Rating

Review


Found In-and-out during our trip through California and Nevada. As their protein-style burgers and fries are a no-brainer for gf meals, we went there more than once.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info