The wait staff is relatively informed on what items on the menu contains gluten. I have had two horrible experiences at innovo.
My first experience, the server claimed to have a deep understanding of what items on the menu were celiac friendly. I asked about their tacos appetizer where I asked if they were gluten free and the waitress said yes. The tacos came out and the shrimp were fully breaded. When I asked the server for an explanation. She said that the fish itself is breaded but the tortilla is made of corn ? Moving on… I got the salmon entree , same theme I specifically asked them not to make it with teriyaki and soy and it came out covered in sauce.
My second chance experience, the server was very informed on what was celiac friendly on the menu. She explained in detail the different ingredients and let me know which items were safe for me to eat. Everything was going great until I got my “gluten free” pasta dish, I found 3 different shell wheat pasta in my dish. Unacceptable.
Although Innovo has great drinks, menu items, and ambiance. I can’t risk my health coming back here for a third time.
Celiac Friendliness: 3/10
Cross Contamination: 0/10
Server Knowledge: 5/10
Drinks Taste: 8/10
Food Taste: 8/10 (if gluten wasn’t involved)
— Not at all
— No gluten-free information on the menu
— Some
— Excellent