Jack Astor's

They promised they were celiac friendly and yet i was sick immediately. Would never recommend

Celiac friendly?

No

Not gluten free. They tried to understand us but what was served definitely had gluten. My dad had pain for long time.

Celiac friendly?

No

I read all the reviews and noticed they were all from 2013. Decided to check it out. After the waitress showed me their iPad based menu with all the allergens, I was impressed. Then I started looking closer. Nearly everything on the menu contained wheat/gluten. There were possibly 3 steaks, salmon and sweet potato fries that did not show the allergen present icon. We left without ordering. 🙁

2 years ago, Jacks had a gluten - free menu. But every time I've been there ever since, I've been told it was being revised. They do have an allergy list, but the only things a celiac could eat are the loaded nachos and a few wing/finger sauces. Not much of a meal. I'm giving Jacks a wide berth until I see a gluten free menu and information posted on their website.

Celiac friendly?

No

I just had lunch there and the manager not once came to check on me, the staff were completely baffled about gluten. They only had gluten "friendly" hamburger buns, but the burgers themselves have bread crumbs and traces of meat! After going through the allergy list which said fries are completely safe, turns out they are made in contaminated oil! I'm extremely displeased with this and only had plain salmon as that was all they could offer me.

Celiac friendly?

No

This chain offers a gluten "friendly" bun for burgers and a gluten free Menu.

J’ai été à quelques reprises à ce restaurant. J’ai toujours eu de bonnes expériences sauf lors de ma dernière visite. J’ai pris un hamburger avec pain sans gluten. En recevant mon assiette, je demande si c’est bien le burger sans gluten, on me confirme que oui. À la moitié de mon repas, la serveuse vient chercher mon assiette car l’équipe n’est plus certaine que c’est vraiment sans gluten. Effectivement, on m’a servi un pain régulier. Le restaurant a payé toute la facture mais pas besoin de vous dire à quel point j’ai été malade.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Nope for this place!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Menu clearly marked, GF deep fryer, GF buns, and a manager brought out the meal and said “celiac” to me while putting it down. Overall felt very safe although I can’t comment on cross contamination as I don’t get noticeable symptoms.

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegetarian options

We were accompanied by friends and we found the meal delicious. The service was very good. I asked about the Standard operating procedures in regard to gluten free within the kitchen. They have dedicated fryers for the French fries, make sure the cooking space is cleaned. The burgers are gluten free and they have gluten free buns. I’m a pescatarian and they had very nice vegetarian burgers. The restaurant has changed and made the menu much smaller so some choice is limited. With all that in mind I would recommend this restaurant and make sure you tell them you need to be gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent service. J’étais avec un groupe de 10 et le serveur m’a bien assuré et va à la cuisine pour vérifier que tout ok pour moi. J’ai très bien mangé et pas du tout malade. J’y retournerai avec confiance.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent