Jack Astor's
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May 03, 2016I read all the reviews and noticed they were all from 2013. Decided to check it out. After the waitress showed me their iPad based menu with all the allergens, I was impressed. Then I started looking closer. Nearly everything on the menu contained wheat/gluten. There were possibly 3 steaks, salmon and sweet potato fries that did not show the allergen present icon. We left without ordering. 🙁
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September 08, 2013
2 years ago, Jacks had a gluten - free menu. But every time I've been there ever since, I've been told it was being revised. They do have an allergy list, but the only things a celiac could eat are the loaded nachos and a few wing/finger sauces. Not much of a meal. I'm giving Jacks a wide berth until I see a gluten free menu and information posted on their website.
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April 17, 2013
I just had lunch there and the manager not once came to check on me, the staff were completely baffled about gluten. They only had gluten "friendly" hamburger buns, but the burgers themselves have bread crumbs and traces of meat! After going through the allergy list which said fries are completely safe, turns out they are made in contaminated oil! I'm extremely displeased with this and only had plain salmon as that was all they could offer me.
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August 07, 2017
10 Colossus Dr, Woodbridge, ON L4L 9J5, Canada L4L 9J5
Horrible. Super slow. Got contaminated.
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August 03, 201775 Consumers Drive, Whitby, ON, Canada L1N 9S2
My boyfriend has celiac so we always make sure we tell the server. Depends on who you get but usually all of their servers are knowledge about what dishes are gluten free. We usually get the nachos and they're great! The lobster and crab dip is awesome too. We just don't get the pita chips.
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July 15, 2017
70 Mapleview Drive West, Barrie, ON, Canada L4N 9H6
Second time going here I ordered rice veggies and grilled chicken the waiter went back to the kitchen they said it was totally safe with out the sauces. Well I got the full gluten bowl had two bites and realized why is there sauce in this. Called the waiter over sure enough they made the entire bowl with gluten!!! The manager came to the table and apologized then we got our entire table meal for free. But I was so sick the following week I'll never eat here again. Esp when the manager said it goes though three people to prep meals and they still got it wrong!!
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February 23, 20171070 Wellington Rd South, London, ON N6E 3V8, Canada N6E 3V8
Was served by a waiter along with a new waitress in training. I told them immediately that I had Celiac Disease and they were all over me with helpful and comforting information! How refreshing!! This young lady ALSO has CD and they told us that 2 other waitresses whom work there have it also!! They have a designated deep fryer, they do wings in the oven and their burgers and GF buns are amazing, the bun was not dry or crumbly at all. They also have gf nachos and pastas. Their menu isn't separate but gluten free options are clearly marked and they also bring you an iPad that eliminates gluten (and other allergens) from the menu and leaves you with the things you can safely eat. Cool idea! I asked if they knew offhand the ingredients in their signature Sangria and they went over to the bar and came back with all of the ingredients written down! Again, wow. We will most definitely be returning time and time again!!
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December 04, 2016
2960 Kingsway Dr, Kitchener, ON N2C 1X1, Canada N2C 1X1
Server was very attentive, explained about the gf buns. when I said I likely couldn't have the fries he assured me that the fries were gf in a dedicated fryer!
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November 23, 2016
75 Consumers Drive, Whitby, ON, Canada L1N 9S2
went for lunch but found that staff did not know what gluten free was, nor were they aware they had gluten free menu. makes you wonder what they actual do in the kitchen. Did not ear there!
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October 16, 2016
10 Colossus Dr, Woodbridge, ON L4L 9J5, Canada L4L 9J5
Their bun is a pretty good for their burgers and sandwiches. Having a gluten free option for bread adds more to chose from on the menu.
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March 09, 2016
75 Consumers Drive, Whitby, ON, Canada L1N 9S2
Never had an issue eating here and super sensitive. I appreciate that they will often verify with the kitchen after taking our orders to ensure it is safe.
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January 12, 2016
70 Mapleview Drive West, Barrie, ON, Canada L4N 9H6
love the Chicken and goat cheese sandwich with gluten free bun! it also comes with fries which are in their own dedicated fryer. I love them since I usually can't have fries at other restaurants. The staff are very accommodating and the kitchen staff are willing to work with your gluten allergy . we love Jack Astors!!
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September 22, 2015125 Harbour Drive, St John's, NL A1C 6N6, Canada A1C 6N6
ate there once. found options to be limited. had the burger and it fell apart, wouldn't go back without I was invited to a function or something
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May 29, 2015
70 Mapleview Drive West, Barrie, ON, Canada L4N 9H6
I went there for lunch and got the gf burger and fries with no problem
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November 23, 2014
330 King St E, Kingston, ON K7L 1R8, Canada K7L 1R8
I have given this chain multiple tries and each time they either bring me a gluten bun or put croutons on my salad. Do not eat here unless you are willing to send your dish back to the kitchen a handful of times.
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October 14, 2014
125 Harbour Drive, St John's, NL A1C 6N6, Canada A1C 6N6
Burgers available on gf bun! Delicious! Best gluten free burger I've ever had. Waitress told me that a dedicated gf fryer is used for the fries.
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April 15, 2014
75 Consumers Drive, Whitby, ON, Canada L1N 9S2
Was told they had a gf menu but was handed the nutritional menu when I arrived. Very few options including: nachos, a chicken salad, and steaks. Should make a gf menu that shows possibly substitutions.
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December 01, 201375 Consumers Drive, Whitby, ON, Canada L1N 9S2
Not a lot of options should print a menu with the gluten free options on it and what's in the dish not just hand them a nutritional chart on an iPad . Other then that steak I ate was amazing :)
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August 15, 2013
70 Mapleview Drive West, Barrie, ON, Canada L4N 9H6
They fed me Gluten!!! I repetadly asked if bun was gluten-free. Server insisted it was fine. It was 100% NOT Gluten Free. Salad even came with crutons also NOT Gluten-Free. They were not helpful at all after the fact. I talked to managers and owner who were unwilling to help.This place made me very sick. I will never go back. Avoid this place!!!
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Gluten-Free Features
- Bread/Buns
- Burgers
- Gluten Free Menu
Categories
- Restaurant
| Monday | 12 am - 1 am, 11:30 am - 12 am |
| Tuesday | 12 am - 1 am, 11:30 am - 12 am |
| Wednesday | 12 am - 1 am, 11:30 am - 12 am |
| Thursday | 12 am - 1 am, 11:30 am - 12 am |
| Friday | 12 am - 2 am, 11:30 am - 12 am |
| Saturday | 12 am - 2 am, 11:30 am - 12 am |
| Sunday | 12 am - 2 am, 11:30 am - 12 am |
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