Jack Astor's

5 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Fries, Sandwiches, Wings
Safety Rating
3 ratings

As rated by the community

1070 Wellington Rd South, London, ON N6E 3V8, Canada N6E 3V8

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


We were accompanied by friends and we found the meal delicious. The service was very good. I asked about the Standard operating procedures in regard to gluten free within the kitchen. They have dedicated fryers for the French fries, make sure the cooking space is cleaned. The burgers are gluten free and they have gluten free buns. I’m a pescatarian and they had very nice vegetarian burgers. The restaurant has changed and made the menu much smaller so some choice is limited. With all that in mind I would recommend this restaurant and make sure you tell them you need to be gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Overall Rating

Review


I had a Mexican Chicken bowl and it was really great!

The girl who took my order over the phone (during COVID-19) was very knowledgeable about celiac disease and cross contamination risk. She said they even had a separate fryer. I ended up getting a Mexican chicken bowl that was very good. She assured me that proper precautions would be taken to limit the cross contamination risk. Felt very comfortable ordering from this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Dedicated fryer, GF burger bun, corn tortillas, GF Nachos, overall good experience!

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Fries
  • Gluten-Free Menu
  • Sandwiches
  • Wings

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


We’ve had a couple of very good experiences at this location. They have a dedicated deep fryer and seem to understand how to serve safe food.

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Was served by a waiter along with a new waitress in training. I told them immediately that I had Celiac Disease and they were all over me with helpful and comforting information! How refreshing!! This young lady ALSO has CD and they told us that 2 other waitresses whom work there have it also!! They have a designated deep fryer, they do wings in the oven and their burgers and GF buns are amazing, the bun was not dry or crumbly at all. They also have gf nachos and pastas. Their menu isn't separate but gluten free options are clearly marked and they also bring you an iPad that eliminates gluten (and other allergens) from the menu and leaves you with the things you can safely eat. Cool idea! I asked if they knew offhand the ingredients in their signature Sangria and they went over to the bar and came back with all of the ingredients written down! Again, wow. We will most definitely be returning time and time again!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Nope for this place!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Menu clearly marked, GF deep fryer, GF buns, and a manager brought out the meal and said “celiac” to me while putting it down. Overall felt very safe although I can’t comment on cross contamination as I don’t get noticeable symptoms.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Symptomatic Celiac

Overall Rating

Review


Excellent service. J’étais avec un groupe de 10 et le serveur m’a bien assuré et va à la cuisine pour vérifier que tout ok pour moi. J’ai très bien mangé et pas du tout malade. J’y retournerai avec confiance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The staff at the restaurant were very knowledgeable about gluten-free options and had a variety of gluten-free dishes on the menu. The restaurant also had a dedicated gluten-free fryer. This made me feel safe and satisfied with my dining experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating
Celiac

Overall Rating

Review


Wow! What a surprise! Great gluten-free options and knowledgeable staff. Menu items are marked GF but let wait staff know that you are celiac and it will be marked on the kitchen order! Simple as that! Highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers outdoor seating

More Info