Cross contamination. They do have a gf menu and a dedicated fryer but I watched them put a steak down to grill right where gluten previously was … also found a small crouton in my salad before I started eating it.
— Not at all
— Separate gluten-free menu
— Some
— Good
They said that their fries have a dedicated fryer. I ordered a gluten free club sandwich and garlic fries. I told them I have celiac and they understood that that meant I couldn't have gluten. I got sick from their food.
— Not at all
— Separate gluten-free menu
— Some
— Good
The staff is great! If it your first time ordering an item gluten here they are very helpful and can look up if any of the ingredients are containing gluten. I have only tried a few of their salads myself. Never gotten sick after.
Yes
love this place, great salads. their fries are amazing but I'm not sure if it's dedicated gf frier so ask. I don't get sick eating here but I'm not celiac.
Friendly and helpful
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Never had an issue. Staff always takes care to separate from the rest of the food.
— No gluten-free information on the menu
— Most/All
— Excellent
They don’t technically have a gf menu, but if you say you’re celiac as you order, they’re prepare your salad or sandwich, on gluten-free bread, in the back for you! They have a dedicated fryer for the fries, too!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Asked about whether it was a preference or alergy. Measures taken to prevent cross contact. Ordered the Hulumi Sandwich. Fast service.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
I have celiac and have eaten here multiple times with no problems. I use a tester to test for gluten content. Tonight for the first time ever all three dishes tested positive for gluten (at least 20 ppm). We ordered the lemon thyme chicken breast (made in the microwave instead of the grill), garlic fries (was told they'd be made in the dedicated fryer) and the classic steak sandwhich on a gluten free bun).
I order the chicken and garlic fries every time I go.
I'm not writing this place off because it has tested gluten free dozens of other times I've been there. The place was jam packed busy and I did take out. There were other take out orders waiting as well. I believe it's highly likely the message about celiac and no gluten may not have made it to the person preparing the food or their usual safe practices weren't followed.
Or perhaps for the fries at least, I was given someone else's order (i noticed most people were ordering garlic fries).
My advice is to go during slower times and watch to be sure safe practices are flowed.