Review of Japonais

Food is pricey though very delicious. But celiacs BEWARE! We made an online reservation here and marked it as a gluten free only dine-in experience. We also notified the waiter when we arrived about our dietary restrictions. We found a massive very non gluten free ramen noodle in our order of their gluten free edamame bowl. So while they seem to make a sincere effort to cater to celiacs, and the service is great, there is evidence here of food prep carelessness that might give future celiac customers some pause.

We ended up sending the bowl back and not asking for another order. They seemed apologetic of the mistake and we ended up not having to pay for the dish.

We’ve been here a few times prior, but this recent cross-contamination experience broke our trust by a lot and we probably will not be paying them visits as frequently anymore.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent