Jason's Deli

2 recent ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3032 John Hawkins Parkway
Hoover, AL 35226

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


I loved the tomato basil soup. No problems.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


The menu is "gluten sensitive ", not gluten free. There is a disclaimer on the menu if you have celiac. I ate a baked potato since nothing else was safely gluten free. Disappointed!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 weeks ago read full review

Overall Rating

Review


Ordered online and they included saltines in my bag that were spilling crumbs. Called to ensure the order was right and the employee I spoke to brushed me off and didn’t take my concern seriously.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Healthy
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


My muffetta on GF bread with a baked potato that has cheese, butter, sour cream, and broccoli as toppings. (The broccoli soup is not GF so this was an alternative suggested by a staff member).
Notice for liability on our food containers. This means they took special precautions in the kitchen and followed allergen protocols.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Excellent staff and options! Very careful with gluten but since it’s a deli there’s always a risk. We’ve eaten here several times and neither of us has had an exposure. My daughter loves the free icecream!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Excellent service! Manager took our orders and made sure to follow whether an item was gluten free. He then made sure staff changed gloves and kept gluten free items separate.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They just changed over to their own brand of chips which are not gluten-free

Updated 7 years ago read full review

Overall Rating

Review


Several options to choose from. I had a baked potato and cup of soup. Be sure to request your sandwich Non-toasted because it shares the same toaster as gluten containing items.

Updated 8 years ago read full review

Overall Rating

Review


An associate explained that this store has 1 dedicated GF person every day. This person doesn't touch anything else to prevent cross-contamination. All their hot GF sandwiches go through a separate oven that is dedicated to GF food. I eat the GF soups and sandwiches here all the time and have not had a problem. They do a great job!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The service was great and the food was awesome! but the GF menu was the best it had tons of choices!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Dedicatee gluten free menu, food comes wrapped to avoid cross contamination. Tasty salads.

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


They are very conscious of gluten sensitivities. They do have an entire section of the menu that is gluten free,. I asked if they substitute a sandwich from the regular menu to be made with gluten free bread, they accommodated and without me having to ask immediately washed hands and changed gloves. Only one employee handled my food and used new utensils while doing so.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I love this place and The GF menu. Never get sick and I have Celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


I loved this place before celiac and after. They’re so understanding!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


We have eaten at Jason’s Deli successfully TWICE! The staff was very friendly & helpful. GF items are clearly marked on the menu AND there are a lot of options! As we were ordering, the employees got wind of a GF order coming, and one person (the one that would be preparing our food) started taking his gloves off, washing his hands, pulling out clean utensils & put on a new pair of gloves. The food was prepped on a stainless steel bar (not the regular deli bar) Even though the one employee was clearly ready for our order, the gentleman at the register STILL flagged our ticket as “GF take precaution”. The employee that prepared our food was the one that delivered it to our table. THANK YOU!! Now, having said all of that… the salad bar looks SO TEMPTING but we have never pushed our luck. Today, we seen a customer filling a to-go container (to the brim) & she was walking all over - back & forth adding to the salad with croutons & other gluten containing ingredients already on top of her salad. The tongs were touching them as she was adding items she had already passed up - 3 times. I would stay away from that. If you want a salad, they can make you a delicious one!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


awesome deli sandwiches on GF bread! they even had Udi's cookies. it was delicious and I didn't get sick. will definitely go again, it's such a treat to have a real sandwich! they changed their gloves and put my sandwich in a covered box to keep it safe from the other sandwiches

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info