Jax At The Tracks

DO NOT EAT HERE IF CROSS CONTAMINATION MAKES YOU SICK.

I had a salad that I was assured was prepared in a separate space to keep it safe from cross-contamination. I was sick within an hour and for days after.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I would give this place 0 stars if I could. Not only was the service horrible, but they are NOT accommodating about allergies. I ordered the crab grilled cheese with gluten free bread and my friend ordered one with normal bread. When they brought out the food (which came out with the wrong side) we both started eating. After 4-5 bites I noticed the bread was REALLY good for gluten free bread. After comparing it to my friends normal bread, we realized I was NOT provided with the gluten free bread. I have celiac disease so this is very damaging to my digestive track. What's horrible is I might not have thought to check if my friend hadn't ordered the same thing, as I wouldn't have had something to compare it to. I waited 15min to tell the waitress but she did not come to check on us. I ended up going inside and politely letting her know, then proceeded to the bathroom to try to make myself throw up in order to get as much out of my system as I could. While I was in the bathroom, a regular GF one was brought out (with a different, still incorrect, side). None of the staff provided any apologies or offered anything to make up for the mistake. I'm so disappointed and now I'll be stuck in the room for my entire vacation day due to stomach problems. Telling all my friends and family to steer clear of this restaurant, so very disappointed

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Paleo scramble did not make me sick, and I am EXTREMELY sensitive. Need to talk to server—no info on menu, and limited GF options.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Said they could make anything in gluten free but they didn’t know what was in their sauces. Cross contamination too much of risk for me to eat there

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Might seem good but everything here is microwaved and or bought somewhere else and said homemade

Celiac friendly?

No

No gluten free menu. No dedicated fryer. Food was okay, not great. The waiter didn't know the answers to any of my questions and had to ask the cook/manager. So far no reaction, but I wouldn't come back here. I had the Paleo "pasta" and my daughter had the steak.

All the fries have gluten on them now, so a dedicated fryer is irrelevant :( I got a chicken burger on gluten free bread and potato salad...it was ok.

The waiter was not knowledgeable. I made it clear I couldn’t have gluten and ordered the salmon, which he said came with rice. The salmon came out as teriyaki salmon with just plain rice and vegetables that were season with just pepper and salt. I’ve had good experiences with egg dishes for breakfast and a burger with a GF bun for lunch. I would not try and order anything other than that, because it’s clear not all the staff are knowledgable.

Celiac friendly?

No

We stopped here after reading reviews. We were told they didn’t have a dedicated fryer. They were knowledgeable about the menu, but items are not clearly marked and you have to ask. They can make small accommodations like a lettuce wrap for a burger, and no gravy on items.

I loved the authentic diner feel combined with really delicious food. Large portions but worth eating all of it.

Great food. Had a gluten free cheeseburger on Udi’s bread and the fries were cooked in a dedicated fryer. It’s a cute diner and the burgers were delicious. The staff were knowledgeable about celiac and cross contamination. Four of us in the family have celiac and none of us got sick.

Server said NO dedicated fryer, but they fried French fries for me in a separate pan. Nothing in writing as far as what's available gluten free. You need to discuss it in detail with the server, which can be a problem if the rest of your group is ready to order. Smallest hamburger is a half pound. No reactions.

Celiac friendly?

No

Delicious! Gluten free bread made in a separate toaster. Waitress knew all about celiac. Said that fries are separate fryer but so close to the real fryer it's not good for celiac. Also stopped me from getting tuna salad because it had bread crumbs (I've never heard of that!). Only downside is the long wait on weekends, but that's because the place is so dang popular.

Celiac friendly?

Yes