Review of Jeff Ruby's Steakhouse

I am traveling in this area and found this restaurant on this app. I ate here last night.

Once arriving, I spoke with the waiter who provided me with a gf menu and assured me I’d be well taken care of. I double checked that the challah croutons were gf as listed and he confirmed. When they brought me my salad, I confirmed the croutons were gf and told yes.

After eating the salad, the manager came over to tell me that the croutons had gluten in them. He was very apologetic and told me that they pride themselves on taking care of dietary restrictions.

But the damage was already done! I canceled the rest of my order and hurried back to my airbnb to wait for the consequences.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all