Do NOT eat at this location. They used to be very understanding with needing my sandwich to be made gluten free. I have celiac and they would treat it like a wheat/gluten allergy. I went in this evening and the employee started arguing with me that wiping down the slicer is not necessary, nor would they use a different slicer for my meat and cheese. So I walked out. Be warned that they might not take your gluten free sandwich seriously.
— Not very
— Most/All
— Excellent
When you ask for gluten free bread, they ask if it's for allergy or preference. They will then wipe down all their surfaces, change their gloves, use fresh dedicated knives, never let the bread come in contact with the counter or cutting board, special condiment bottles, and just generally take all precaution that there is no cross contamination.
Yes
They do a great job of changing gloves and cleaning up before making my Udi Roll Sub
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent