I tried to eat here. They grabbed a fresh new GF bread, but somewhere along the way their was cross contamination. They didn’t wipe anything down. They did change their gloves. The took the knife to the back, so I presume they cleaned it. They grabbed the top paper to put down for my sandwich. They cut the meat and the cheese. Then they went to the back to add the lettuce and tomatoes. I was really looking forward to eating this sandwich. 😭 It tested positive for cross contamination with my Gluten sensor. I could see the line, it was definitely cross contamination somewhere. I had the sand which dry with no Mayo, so I know that wasn’t it. I just want to warn others. Since all the other reviews were great.
— Not at all
— Separate gluten-free menu
It is great GF bread, but very little meat/condiments to go with it. About 2x more meat was needed to be sufficient.
— Somewhat
— Most/All
— Below Average
I ordered online so I am not sure what measures were taken, but I an just intolerant and not celiac. I got the BLT and it was so tasty! The bread is so moist. Probably best gluten free bread I've ever had. Highly recommend!
— Most/All
— Excellent
Food was as ordered. Love the subs and the salads here. I indicated on the app that my son has a wheat allergy (he has celiac but wheat allergy seems to be more widely understood) and he did fine. No issues after eating there.
— Very
— Most/All
— Excellent
The workers here took time to wipe all equipment down and confirmed that all of their meats and cheeses were gluten free. I asked if they could grab the toppings from the back, and they were already on top of it! I felt very confident that my sandwich was safe to eat. I never ended up getting sick, so I would say it was a great success! Highly recommend.
— Very
— Some
— Good
Y’all. There are no words but I will try to find some. I am on a covid vacation that is supposed to be secluded and this area is INSANE. We all know how hard it is to find safe food under normal circumstances. I decided to try Jersey Mike’s bc the reviews were good and they were not doing dine in-I did not want to walk through a dining room full of unmasked people to get my food. The person who took my order was knowledgeable and confident in her answers to my questions. Everyone was masked and the mask mandate was enforced (it is not enforced in most places in this area). My food was made safely and promptly along with other gluten containing subs in my order. IT WAS AMAZING. I did not get sick. Going back tomorrow for dinner!
— Very
— Most/All
— Excellent
They change gloves and thoroughly clean surfaces before preparing gluten free sandwiches.
The food was great! I used their website to find which sub ingredients were gluten-free.
— Very
— Some
— Excellent
So excited to finally try this restaurant! I’m happy to get the very unusual sandwich with actual bread. The food was good. The bread did fall apart, but the sandwich was good. So happy!
Yes
Great subs or salad that are GF. Employees clean the area and the cutting machine as well as change their gloves😀
Yes
Any Jersey Mike's, never had any problems, very knowledgeable on gluten free procedures, very good subs
Kitchen staff did an excellent job cleaning and preparing my sub. They brought all toppings from the back and were very cautious in preparing my sandwich. I am extremely picky in how my food is prepared.
disappointed after seeing other reviews, went there. They didn't seem to know what to do ? they did clean the slicer througly, but prepared in same area as regular subs, used same knife, said no cheese, put cheese on it, when I said something , they just removed the cheese. All Jersey mikes seem to be the same ( at least that I have been to) they take some precautions but don't fully understand the needs and precautions needed for celiac. Not to mention that $15.00 for a basic sandwich is ridiculous ! worse that I couldn't eat it and wound up in the trash.
No
The staff was very cautious and did a great job preparing a safe sub for me. Highly recommend!
Yes
Sub was great! They cleaned the slicer and table very well. They made sure to wash their hands and change their gloves. They made sure bread did not get close to the gf sub. The gf sub is made by udi and is pretty good. Great place to eat at for us celiacs!
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent