This is a gamble If you’re truly celiac, and not gluten sensitive. I had a reaction 1 time, and 1 time I did not. Gluten sensitive may be ok. I’d assume there was cross contamination somewhere with my order.
No
The staff is always good and prepared to take care of my food. I order both the GF bread and salad.
Yes
Jersey Mikes now offers gluten free bread. Whenever I have eaten at any location, the staff respond very seriously when I tell them I need the gluten free bread. They immediately change gloves, wipe down the slicing machine and all counters. They put my sandwich on its own paper, which they use to move it from station to station. A separate knife is used, and every worker changes gloves if they are working on my sandwich. I never have to request this. The workers do this automatically and without issue. I am not celiac but do have gluten/dairy sensitivities. I do not eat any gluten whatsoever.
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent