Jersey Mike’s is great. They have gf Udi’s bread. They wipe down the counter, cover it in fresh paper, change gloves, wipe down the slicer, use a separate knife, and use Mayo from a squeeze bottle rather than the spreader used for regular subs. I’m not sure about toppings because they are reaching into the same bins but I was happy with their process!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Yummy subs on gluten free rolls that don't fall apart. We have 2 very sensitive celiacs in our house. We have ordered subs from Jersey Mike’s on at least 10 occasions and have never had any reaction or issue. And they are very friendly, too!
— Very
— Most/All
— Excellent
Staff seemed to take gluten allergy seriously while preparing. But the sauces are certainly not GF. If you have severe celiac, you’ll want to avoid the BBQ sauces. Thankfully they list the ingredients online. Super helpful.
Otherwise food was good.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Staff here is great about avoiding cross contamination and using new cutting boards and utensils. Takes a little extra time but completely worth it. I always appreciate how knowledgeable they are!! Sandwiches are delicious!
Yes
Many options. Staff cleaned meat slicer, counters, utensils and grill surface.
Yes
They are wonderful about using all new knives and wash down all surfaces before taking your order and have gluten free bread!
Yes
Amazing!! I have celiac and eat here all the time. No problems. These subs are delicious!!
A very nice treat! Fresh, delicious and most importantly very safe. I have had a great experience every visit.
Yes
I can’t believe how great these people are! They totally understand gluten free needs and are the most patient restaurant ever! Every option they give to people without gluten free needs they have for a gluten free option! (Except for the meat ball).You just get gluten free bread! (Which if I don’t say myself, if very tasty!) the staff is very kind and has no problem at all giving someone a gluten free meal. As for the taste, there subs are delicious! These people are amazing! I totally recommend coming to this place!!!!!
Yes
AMAZING! to be able to eat an actual sub, holy cow! ok, the staff, when I was there, was amazing. Did everything right. New cutting board, knife, gloves, offered new toppings, cleaned the grill, ect.... asked me questions, "allergy or preference".... they were so good! the roll was big!!!!! And pretty tasty!!!! the only downfall, if any, was the price. A small GF sub & a water, $15 a large Italian, $20! there is a hefty additional fee for the GF roll..... personally, I am ok paying it because it taste good and staff did everything right! I can't wait to go back! (this was the Beverly, MA location)
Yes
Great gluten free subs! I’ve only tried the cold subs because they use a new knife and cutting board for the bread. The cold cuts are gluten free so no worries there either. I was hesitant to try a hot sub due to cross contamination on the grill. The turkey cold sub was awesome! I am super sensitive with Celiac diagnosed over 15 years ago and I was totally fine after.
website says cross contamination is possible as it's prepared in the same place as wheat bread subs
No
It’s been 10 years since I’ve been able to go to a sub shop and order an Italian sub w xxtra hots!! I loved every bite and the staff was knowledge about gluten free w severe allergy
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent