Staff was knowledgeable and asked if they should use different utensils to prepare my sandwich. No one looked confused or annoyed when I asked for gf which is a big thing for any restaurant, especially a chain or fast food type establishment.
They were clear about what they could and couldn’t accomplish. Five stars for honesty. Good for a gluten free option, but not celiac safe as it is a regular sandwich shop.
These people are incompetent at best. I told the lady with brown hair 4 times I was allergic to dairy and had celiac disease, and that I wanted condiments from the back. They wouldn’t get a new cutting board, they wouldn’t get a new knife. I asked for new unopened condiments and the lady just couldn’t understand. They wouldn’t clean the deli slicer, they wouldn’t clean the grill. I kid you not I said my order at least 8 times-2 gluten free subs with mayo, lettuce, tomato, onion, turkey. Pretty easy right. Nope, not for these folks. Then the lady had the audacity to blame the poor kid who she didn’t tell him anything so he just started slicing cheese and putting it on the ONLY thawed bread they had in the store. Then they thought thy could just pick it up and reuse the bread. They were clearly not wanting to help us so they just skipped us in line and went on to helping other people who didn’t have disabilities. Jersey Mikes is not a fan of the celiac community.
No
Staff cleaned everything and they have the Udi’s baguettes for $1.50 more.
So awesome! I came in during the lunch rush, but they did not cut any corners. Super careful about preventing cross contamination and they have really great options!
— Very
— Most/All
— Excellent
I usually order through the app and pick it up so I can’t speak with full confidence on cross contamination, but the gluten free bread is really good. Best place to get a gluten free sandwich around the area. I don’t think I’ve ever felt sick from it.
— Somewhat
— Some
— Good
I was IMPRESSED when I went in! They wiped the meat cutting machine down with soap & water, wiped all of the counters off, used a new, clean, & lined tray. I’ve been there twice & didn’t get sick either time!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great people, careful with cross contamination every time I’ve been there so far. They only had 1 half of a GF bread left when I ordered a giant and they put the other half in a bowl for me and offered a free sandwich card for the trouble. Highly recommend every Jersey Mike’s for celiac-friendly sandwiches and this one was no exception.
— Very
— Most/All
— Excellent
I frequently get subs from this location and I have never had any issues. Gluten free bread is available as an option for each sandwich. Before preparation, the employees ask if it’s a preference or an allergy, and are extra careful not to cross contaminate if it’s an allergy (for me it’s an allergy). Everything is delicious! My favorite sandwich is the Classic Italian
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent