The servers are well-trained and are great at wiping down surfaces. The bread is absolutely delicious. My boyfriend is extremely sensitive and has never had a reaction.
Great service and sandwiches, they took great care for me when I ordered gluten-free, I feel like I should put three five-star ratings in to negate the one star that someone down below decided to give because God forbid someone ran out of the specialty bread that they are trying to keep in stock for us at such a high cost to throw away if it goes bad.
Have been many times since they introduced their gf bun. Staff is always courteous and knowledgeable. They are very well trained and are super cautious. Delicious subs and they now carry gf cookies.
Was really excited to try their new gluten free bread. Drove all the way there and they ran out. Maybe don’t run an ad if you don’t have it!
I went in when it wasn’t busy to ask about safety protocols. She said, and did, take it very seriously. She washed hands, changed gloves, and made my food on a tray as to not come into contact with the counter. She used squeeze Mayo vs spreading it with a knife that had touched gluten bread. I felt totally comfortable watching the process. The GF bread is still GF bread, nothing to be done about the texture of that I’ve found, but it was great sandwich!
— Gluten-free items are marked on the main menu
AMAZING. Jersey Mike’s generally does well as a chain with gluten free, and they were great. My brother picked up the sandwich, but they had a separate board for gluten free sandwiches, they changed their gloves, and the manager seemed great and careful. I got the #13 Original Italian on gluten free bread, giant size so I could have half for lunch and half for dinner. I also asked for extra juice because gluten free bread is a bit dry. Man, that sandwich was so amazing. Like maybe the best sandwich I’ve had in years. Lots of meat and cheese. I’ll definitely be back. I’ll include a picture also.
Do NOT eat at this location. They used to be very understanding with needing my sandwich to be made gluten free. I have celiac and they would treat it like a wheat/gluten allergy. I went in this evening and the employee started arguing with me that wiping down the slicer is not necessary, nor would they use a different slicer for my meat and cheese. So I walked out. Be warned that they might not take your gluten free sandwich seriously.
— Not very
Staff was very dismissive and was then placing all items on counter that was not cleaned off. Then stated it was fine.
— Not at all
They stop production of all sandwiches to clean the machines and counters that are contaminated. Everyone changes gloves. They’ve always been very pleasant about it. Extra safety precautions are done as soon as you order gluten free and say celiac disease, you don’t have to ask them to do anything.
— Separate gluten-free menu