The staff always stops, even in the middle of a lunch rush, to thoroughly wipe everything down and use new condiments. I have celiac and get very, very sick and have never had a reaction from eating there.
The staff here is amazing- tell them if you have a gluten allergy/celiac, and they will prepare in the back. I’ve never gotten sick here!
Yes
I have to say I never thought I'd be writing a review for a sub shop, but they definitely know what they're doing here. Bread comes sealed, gloves change and they will make your sandwich in the back with all ingredients form the back. It's rare I find places without any cross contamination, but these guys nailed it.
Yes
Staff is very aware the need to mitigate cross contamination. I’m very impressed.
Yes
The staff has been trained on how to prepare their gluten-free subs (on Udi grinder roll) without cross-contamination. I got “The American Classic.” SO enjoyable to have a sub out again!
Yes
Excellent friendly staff, knew the drill, changed gloves the entire line including cashier who bagged the food
Awesome GF bread and awesome service!!
GF sub rolls. wiped everything down first, used separate mayo and utensils. staff wss knowledgeable and very friendly. have gone 5 times! so good!
Amazing service with a very friendly attitude. The staff do not act like it is an inconvenience at all to clean the slicing machines or area around at all. They get sub stuff from the back. The subs are good normal sub size too. I have been there twice and have not been sick. I have celiac and get sick very easy. Comfortable eating here. So nice to have a great sub.
Yes
Amazing service for celiacs. They scrubbed everything down and got all the toppings fresh from the back!!
Yes
Staff was friendly and knowledgeable. Haven’t had a sub sandwich in about 10 years and it was great.
I went in when it wasn’t busy to ask about safety protocols. She said, and did, take it very seriously. She washed hands, changed gloves, and made my food on a tray as to not come into contact with the counter. She used squeeze Mayo vs spreading it with a knife that had touched gluten bread. I felt totally comfortable watching the process. The GF bread is still GF bread, nothing to be done about the texture of that I’ve found, but it was great sandwich!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
AMAZING. Jersey Mike’s generally does well as a chain with gluten free, and they were great. My brother picked up the sandwich, but they had a separate board for gluten free sandwiches, they changed their gloves, and the manager seemed great and careful. I got the #13 Original Italian on gluten free bread, giant size so I could have half for lunch and half for dinner. I also asked for extra juice because gluten free bread is a bit dry. Man, that sandwich was so amazing. Like maybe the best sandwich I’ve had in years. Lots of meat and cheese. I’ll definitely be back. I’ll include a picture also.
— Somewhat
— Some
— Excellent
Do NOT eat at this location. They used to be very understanding with needing my sandwich to be made gluten free. I have celiac and they would treat it like a wheat/gluten allergy. I went in this evening and the employee started arguing with me that wiping down the slicer is not necessary, nor would they use a different slicer for my meat and cheese. So I walked out. Be warned that they might not take your gluten free sandwich seriously.
— Not very
— Most
— Excellent
Staff was very dismissive and was then placing all items on counter that was not cleaned off. Then stated it was fine.
— Not at all
They stop production of all sandwiches to clean the machines and counters that are contaminated. Everyone changes gloves. They’ve always been very pleasant about it. Extra safety precautions are done as soon as you order gluten free and say celiac disease, you don’t have to ask them to do anything.
— Very
— Separate gluten-free menu
— Most
— Excellent