Gluten free bun is decent, sandwiches are good
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
When I told them I have Celiac the manager had the whole line change gloves and clean the counter and slicer. I was also super happy to see GF snickerdoodle cookies for dessert!
— Very
— Separate gluten-free menu
— Most/All
— Good
I wanted to cry. We waited 15 minutes in line, it was my first time trying to get a sub since being diagnosed. I was excited cause I had read the other reviews from find me GF and I thought it would be okay. I alerted of allergy as soon as I stepped up to the counter. He set my bread on the counter without ever even wiping it down. He pulled out a piece of wrapping paper where we watched other bread crumbs fall on top of. All in all… we left due to not wanting to get sick. Did not seem to have a true understanding of celiac despite it being advertised that they wipe everything down and handle appropriately on their website. Super sad and disappointed.
— Not very
— Gluten-free items are marked on the main menu
— Some
Bummed to find out they can’t do a lettuce wrap.
Yes
Celiac daughters favorite sub. Separate cutting board and knife for GF
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent