Jersey Mike's Subs

Tell them you have Celiacs and they wipe everything down, get new gloves and they tell all workers that it is an allergy. Very impressed!

I’ve eaten at JM’s lots of times, first time at this location. I’m celiac and ordered everything GF. They rung up a guy before me wrong, they rung me up wrong, and they rung up the lady after me wrong. A couple hours after eating, I was barfing violently. I don’t have that reaction when it’s CC. So I was glutened badly. Stay away from this location.

We ordered a sub on the gluten free bun. We were asked if it was for an allergy and said yes (Celiacs). They made the sub in a separate area so there wouldn’t be cross contamination. The Udi’s bun was really good too!

Dedicated staff member changed gloves & utensils, and made my sandwich in a separate area. Tasty sandwich & knowledgeable staff

Awesome!! Got a giant for $20 but it was worth it ! They changed their gloves and cleaned the knives and address they were preparing on! Shared with someone who isn't gluten free and they loved it too!

They were nice and seemed to do a good job keeping things separate. That being said, there’s no hiding the taste of a dry spongy Udi’s bun.

Need to watch them for cross contamination.

Food was delicious haven’t had a sub this good since before I was celiac!!!! 5 stars

I have unfortunately gotten sick every time I have eaten here.

Awesome place, take gluten very serious

Service was great, sub was even better! The person taking my order asked if it was a allergy or preference and politely told me it would be just a few extra minutes so he could clean all of the equipment before making my sandwich. They didn’t make me feel like an inconvenience, just like any other customer. I saw another woman clean a different station, change gloves, then prepare my sandwich at a completely different station from normal sub prep. It really was very quick overall. The only thing that wasn’t perfect was the gluten free bread, but gluten free bread will never be perfect. It was fresh and delicious for a gluten free bun!

They take great care to prevent cross contamination.

Love this place. Was recommended by a gluten-sensitive friend and I took a chance. Gluten free sub rolls by Udi are kept in a separate place from the tradtional wheat rolls. They wipe down the work area and put down a fresh piece of wrapping paper. I've been several times now and no issues. Highly recommend!

Gluten free sub rolls that are delicious and soft. Staff very knowledgeable about cross contamination. We will be back.

For a chain sandwich place, I have to give credit where it is due for the great staff.... especially the manager. They do have a dedicated space for gluten free sandwiches and take the time to change gloves, use dedicated utensils, etc. I’ve never had an issue from eating there. Because they do have a dedicated space and are crowded during peak hours, I would recommend calling and ordering ahead of time. I’ve always felt bad when they have to send one of their staff off to make me a sandwich when they need them on the line for their regular customers. Food is good... but their amazing manager who goes out of his way for me, gave them an extra star.

They do not understand cross-contamination at this jersey Mike’s.

Udi's bread for the GF subs. Rather expensive place plus an additional upgrade for being GF.

The staff was super cautious. She cleaned the meat slicer and the counter before doing anything. They all changed gloves before making my sandwich. Great place and very friendly

I didn’t see any mention of gluten free bread so I would have assumed there was nothing for me but I heard about it by word of mouth. They have gluten free bread that was wrapped separately. When I asked for it, everyone on the line washed their hands, changed their gloves and wiped down all surfaces. Then they pulled out a new knife and made my sub. It was nice to have a club sandwich again! To top it off, they had gluten free cookies.

Very friendly and knowledgeable! Prepared our food with a seperate slicer and in a different area. Food was great so many options for gluten free. Will definitely go back when we travel through GA again!

They do a wonderful job of changing gloves and making sure to avoid cross contamination. As a Celiac, it is wonderful to have a go to sandwich spot again!

Gluten free bread! I recommend calling ahead with your order. They take the time to clean the slicers.

Only the bread is gf , they don’t have any idea about it

I go here a lot with my family, and we can get the gluten free Udis sub bread. We do not have celiac disease, but they ask in case they need to wash down the grill to prevent cross-contamination. I recommend this place to my friends, and they can eat there, too. 😊

They have UDI’s gluten free sub rolls that are individually wrapped and are separate. When I ordered my sub the made it in a separate area to avoid cross contamination.

Not only do they have gluten free bread (regular and giant sized), but the staff has been very knowledgeable about gluten/cross-contamination and friendly every time I have eaten there. Plus the sandwiches have always been great! The cheesesteaks and Italian subs always hit the spot. Can't recommend this location enough.

They were very careful when making my sandwich. They cleaned the grill and changed their gloves before handling my food. Everyone was super friendly too!!

Not celiac but have had no issues here multiple times

Very educated on gluten allergies. One employee was new and I watched them train him on gluten free allergy prep and handling and it was very thorough. Plus-they have gluten free buns which is hard to find at sub places. Will be back!

Watch them like a hawk. They brought mine over to the main area and was cutting bread over it and the kid was going to touch it with contaminated gloves. It’s was thrown away and remade without me asking. Don’t think I’ll ever trust eating here again.

Very safe! Gave it 4 stars because the GF bread is crumbly if not super fresh. They changed gloves and were kind.

The staff is trained to avoid cross contamination while prepping your sub with GF Udi’s bread. They also have Udi’s individually wrapped cookies. I eat it often and have never had a problem.

Ask for allergy prep and new items.

The grill is used to toast regular bread and that's where they cook everything, so it's cold subs only. There were so many crumbs and shared surfaces that I didn't want to risk it.

The staff will change gloves, clean the cutting saw, use produce that has not gotten crumbs on them, use a mayo container from a cupboard. They do have gluten free bread.

Staff cleaned the work space around the meat grinder, the counter tops. Glove change and paper change at the bread station, veggie station and final wrap. I had the GF bread #13. They even had mayo and mustard in squeeze bottles to prevent cc instead of the main container.

They have a new separate slicer in the back for gluten free subs. They will also get toppings fresh from the back when you ask.

Staff was very knowledgeable and attentive to my needs. Dedicated meat slicer and prep tools. Nice to enjoy a sub out which is a rare treat for me.

Asked if our request for gotten free bread was allergy or preference. Cleaned the grill, had clean other things. Seemed knowledgeable about cross contamination.

Gluten free bread tasted great! Had them toast the bun with oil on it...came out perfect! Ask for Chris if he’s around. He really knows how to spruce up the taste!

It’s so awesome to have a sub place with GF subs and conscious of cross contamination!!

I love it here and they’re very accommodating for gluten free!

I have celiac and am very sensitive! Have eaten there 3 times and no issues! Appreciate that they offer GF sandwiches! I always get steak and cheese! It's my go to!

Went twice, both times the sandwiches were made in a separate prep space. First time the manager walked me through the meats he knew were safe, settled on turkey. Very kind and accommodating. I went back today and got the same order - he remembered me and my order from three weeks back. Unfortunately I was glutened. Noticed the box of gloves they grabbed from was near the main prep area..not sure if that was the culprit or not. Either way am sick so not going to rate as safe but best experience I've had at a fast food placeso 5 stars.

Amazing place, they sanitized the area before cooking and the gluten free sandwich was so good!! 100% recommended

Very good gluten free subs. My only complaint is the price, and to a lesser extent the bread is super dense.

The staff is amazing about changing gloves and cleaning all equipment for customers with allergies. They use udis gluten free bread (although its a little extra $) The best place around to get a gluten free sub!

Horrible experience at this location. The refused to get items to go on sandwich from back. They changed gloves but items being touched by new gloves had also been touched by employees making normal subs. We walked oht

The staff cleaned the area and the meat cutter. I wouldn’t get any toppings unless you ask for them to get fresh stuff because they get it out of the same containers they use for the gluten buns. I checked with my Nima(with meat/cheese/no toppings) and it came back gluten free.

They have been open for two weeks at York and Schwann Roads. The manager is fantastic. He has trained his staff well. They change gloves immediately and are so kind about making the safe preparation. They clean the grill thoroughly and toppings are gotten from the back area. There is a separate preparation area. And... all of this is done with a smile!! So nice to get a hot sub out! No problems afterward as well!! I will be back there!! Along with my family!!

Bummed to find out they can’t do a lettuce wrap.

Went there for first time and did not get sick! Helpful n nice staff. Changed gloves did wipe down😀