Staff was great and I watched them make my sandwich very carefully and with separate food bins and glove changes. I had no reaction and it was delicious! The only thing I would ask for next time is for them to put the sandwich on 2 layers of paper sandwich sheets, instead of one. The paper was slid onto the board where they make the other sandwiches, which meant I had to touch gluten to unwrap my sandwich. If it was double layered, then there would be no issue.
I come here pretty regularly and have never had a problem. When you ask for a gluten free sandwich they will ask you if it’s for an allergy or not. When you say yes, they will wash their hands and put on new gloves. They’ll make sure it never touches a shared surface while making it and if you get mayo they will use a squirt bottle rather than spread it on. They use Udi bread and charge you an extra $2 or so. They also have gluten free snickerdoodles. Altogether pretty good.
I was very impressed with my experience getting my daughter a gf sub! They stopped and completely cleaned the meat cutter! They changed gloves before cleaning it, after cleaning it and starting my daughter’s sandwich! They were very educated and on top of that the bread was good! My daughter didn’t finish the last few bites so I got to taste it and I don’t eat GF.
Hallelujah - a bonafide submarine sandwich gluten-free! A new outlet on the East Side with most sandwiches - including cheesesteaks - available GF using individually-packaged Udi's bread. **Definitely a possibility of cross-contact considering the busy prep area and shared meat/cheese slicer.**However, enjoyed a delicious Italian sub with fixins without any G.I. incidents.
Notably, one staffer stepped up to clarify food allergy and ensured preparer's diligence with fresh plastic gloves and sandwich paper. Condiments are applied with squeeze bottles, not spreaders.
Will definitely return to this welcome addition and update as needed.