We hadn’t been here for awhile so, on a trip into Blacksburg, we decided to try it out. The staff was very accommodating and the manager made sure that the meat slicer was thoroughly wiped down and fresh fixings were brought from the back. The staff changed gloves and used paper to protect my sandwich. We were pleasantly surprised to find that Udi’s now has two sizes of sandwich rolls, too. The sandwich was delicious and I did not get sick so we’ll be back!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very knowledgeable about cross-contamination. They wiped down the counter, grill, and sliced. A different employee changed their apron and gloves before making my sandwich. When two other people came in and ordered right behind me, they made sure to finish my entire order before making their “regular” sandwiches. They have Udi’s brand (if that makes a difference taste-wise). They even had pre-packaged gluten-free Udi’s cookies with the other desserts. A lot of their pre-packaged chips contained gluten, but other than that, it was just like ordering a “real” meal!
Yes
Wipe everything down and use squirt bottles for condiments. Change utensils too. Never had any reaction and eat there often.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
When I order my gf sub, they wipe down the counters, the deli slicer, change gloves, and change knives. The only issue I see in retrospect is that the toppings have been touched by previous gloves and the knife in the mayo has touched regular breads (but another reviewer said that they changed mayo knives for her. I just didn’t ask haha). I’m sure they have other containers under the counter that haven’t been contaminated so I would try and ask.
Yes
Excellent gluten free bread! It is supposedly an Udis roll but exceeded previous udi bread experiences! It was not dense and was soft and didn't fall apart! We ordered a hot sandwich and cold sub and it held up great with both! The staff was gracious, attentive, and very knowledgeable about gluten allergies. They disinfected the entire station including the slicer and didn't use the same spreader for mayo! I am very pleased with this experience! No reaction and highly recommend!!! We will be back!
I don't crave subs very often but if you do then this is a decent option. They do have gf sub buns and do change gloves. I wish they had gf cookies but alas that's life lol.
Update: I got a sub again today and they now do have Udi's gf snickerdoodles. They're soft and very good too!
— Somewhat
— Some
— Excellent
The staff was awesome and did a great job avoiding any chance of contamination. They prepared my cold sandwich in a separate area that was covered with fresh deli paper and used fresh gloves. Glad to have this as an option in the future!
— Somewhat
— Good
Excellent experience! Cleaned all surfaces before they began, got fresh papers, clean utensils, fresh ingredients untouched in a back cooler, mayo squeeze bottle…. Just a very wonderful and safe experience. Will be back!!!
— Very
I absolutely love this place! I’ve seen them prepare the food myself, and they take all the proper precautions, including separate prep areas and changing gloves. I get the gluten free bread sub as well as the bowl. I’ve never had an issue, but I do not have Celiac’s, so I can’t speak for that. They also have Udi’s cookies if you want a meal.
— Very
— Most/All
— Excellent
Went to Jersey Mike’s today and it was great! They were really nice and when I told the worker that I wanted gluten free bread she asked if it was an allergy or preference! They made the sub in a separate place and even had instructions on the wall for handling the gluten free sandwiches! They also gluten free cookies! Definitely will be going here again!
— Very
— Most/All
— Excellent