I was apprehensive to try gluten free here, small towns aren't always up to speed on the proper protocol to keep cross contamination at bay. I was pleasantly surprised when I asked about doing a gluten free option and the worker cheerfully said she could. They didn't use a separate slicer but she wiped it all down and then thoroughly cleaned it before slicing my cheese and meat. She cleaned her work space and then added a large clean wrapper on the counter, and I forgot to say she changed her gloves too. I didn't see where my tomatoes and lettuce came from but I did ask for mayo packets rather than have them dip into the main bucket. They were very accommodating and didn't seem like it was an extra chore to take care of my order.
Stopped here while traveling. They did a great job cleaning up so they could fix my sandwich. However, I could see crumbs in the lettuce and onion bins. I asked for fresh vegetables from the back. There was resistance in doing that. I had to push to get them. It ‘s hard enough having to do this without being made to feel like an imposition. Also, they had Udi’s cookies for dessert. 😀
Staff rocks. They now have a gluten free bun and take all precautions to not cross-contaminate! They wipe, lay down new sheets, even put on new gloves. Best part, they give no attitude about the steps needed to insure safety of it! Couldn’t be happier. We will be visiting often!
They have great sandwiches with awesome gluten free buns. My son has celiac and many other allergies and this is his go to place.
I called ahead and asked if I could have a GF sub made with ingredients that had not been on the front line yet. They said of course-no problem. They made my GF sub on a clean tray with a new knife. One worker did everything for my sandwich. She even went so far as to having another employee lift the lids of the tubs of ingredients so that she didn’t risk touching bread. They gave me mayo packets on the side. It was fantastic!
Very knowledgeable staff. Very friendly. Never put out. Told me they had to take a class to prepare gluten free and it shows! Thank you for the careful attention to cross contamination! Finally a gf sandwich for us! Delicious. Best staff!
They take the gluten cross contamination very seriously and prepare your sandwich in a separate area but the bread is very grainy.
The staff that helped me during my visit were awesome. I asked for a GF order and the girl immediately washed her hands and prepared my sub on fresh paper and used a tray to prevent cross-contamination. She even went and got a separate bottle of mayonnaise. They seem to be really on top of it. The GF was pretty dry but I was sooooo happy to have a sub I didn’t care. I would recommend this Loganville location for sure.
Had the #43 Philly sub sandwich on gf bread and it was delicious! The girl behind the counter asked me if I had gluten allergy or preference, which is nice to know that they take precautions when someone does have a more serious reaction. I wouldn’t necessarily call the place celiac friendly, mostly because there are SO many chances for cross contamination. But for someone like me who has a sensitivity I’d say this place is ok! Great flavor in the gf bread too.
Staff was super friendly and made conversation to make your time here fun. They did my sub last so that they could wipe down all counters and utensils and were super aware of what celiac was from the start.
Walked in, asked about GF preparation...everything sounded good until I asked them to slice up a new tomato to avoid CC from what was already on the line. Employee asked the manager and manager denied the request (Even after explaining CC and Celiac). We went somewhere else that was willing to accommodate and not use products already on the line. Sad because there were 6 of us and they lost out on at minimum a $35 order over a $0.40 tomato... :( I gave them 2 stars for at least having a GF option and the employees asking the manager what to do.
Great subs, safe place to eat. They even have individually packaged GF cookies that are actually delicious. Knocked off a star because for subs, this place is very pricey.. It is hard to justify spending this much on a sandwich.
Great place! Once I asked for gluten-free bread they asked if it was an allergy and I said yes they immediately cleaned their machine before making my order so no cross contamination. If you get it the mikes way with the oils the bread doesn’t feel dry. They are really nice and friendly in there.
The staff was knowledgeable about cross contamination and changed their gloves and took other precautions without me having to ask. They also did it all with a smile. I felt very comfortable eating here and will be back.
They offer gluten free bread and are so accommodating to allergies! They wash hands, use new gloves, use separate utensils and condiments and they NEVER make me feel like a burden for the extra steps. This is my favorite Jersey Mike’s for that reason. They even have Udi’s cookies. I eat here a few times a month and have never gotten sick afterwards.
This location has gone above and beyond every time I go there. Not sure about the other review, but they prepared mine on a clean sheet of paper, change gloves, use separate knives, and they got my toppings out from another fridge. I’m not celiac however if you are concerned about cross contamination you probably should just make your own food in general and not eat out 🤷♀️ Its just not possible for a restaurant that serves regular food to guarantee there is no cross contamination. If you have gluten sensitivity you should be just fine here. They also sell gf Udi snickerdoodle cookies now too!
He cleaned the slicer, changed gloves, and laid down clean paper for a work space. I was so impressed and grateful for a lunch while traveling that I didnt worry about my food or getting sick later. Thank you!
I was very impressed. They asked if I chose gluten free due to preference or allergy. When I said allergy they switched gloves and wiped down the boards as well as got out a new knife. They put the gf bread on a clean piece of paper. The bread stayed on that while preparing. They were Knowledgeable on which ingredients were gf. They put my sandwich on a clean piece of paper to wrap it and put it in its own bag. They also have udis gf cookies.
When we told them we HAD to be gluten free, they sprang into action!!! Amazing! Well trained, super friendly and YUM! It’s magic! A GF safe sub!! Thanks, guys! And please remember to tip extra good! They deserve it!
Staff was really nice. Even though they were out of the gf bread, I got a bowl with the fixings and a free Udi’s cookie because of the bread issue. GF protocols are posted on the wall. The server cleaned everything before making my lunch.
Super impressed. The staff is very knowledgeable about cross contamination etc. They use a clean space with clean equipment and individually packaged gf rolls. I tried a hot sub (cheesesteak) AND a cold sub (turkey) with no issues! The ONLY thing you CAN’T get gf are the meatballs. But who needs em with all the other gf deliciousness Jersey Mike’s has!!
Staff is very knowledgeable about gluten free options. Even to the point to remind me there would be cross contamination if I ordered a hot sandwich due to all bread going on the grill. They also changed their gloves and used separate tools and cutting boards for gluten free bread. Definitely recommend.
The first server in line was right in it! Changed gloves went to the back on a separate counter to prep my bread. They have a separate slicer on a different counter which is a real bonus! Another server went to the back and got all fresh condiments and toppings out. I was quite impressed! Then the server who was prepping my sandwich reached right down into the current lettuce bin and put it on my sandwich! I didn’t even have a chance to say stop until it was too late. I’m now playing Russian roulette with my sandwich. Here’s hoping I don’t get sick since we are traveling. Some of the staff here definitely need better training!
Staff really did a fantastic job of cleaning the work area and machinery before one of our baseball players had his sandwich made.