Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

11 Bear Creek Blvd.
Wilkes-Barre, PA 18702

Most Recent Reviews


Overall Rating

Review


Michelle and the other employees there were incredibly gracious and conscientious in making sure there was no cross contamination. As soon as I told them I have celiac disease, they let me know the meat carver was just cleaned, they all changed gloves, brought out toppings from the back and put them in to go containers before putting them on my sandwich, even going so far as to give me the leftover toppings that they had put in the to go containers to take home with me. They were all patient and welcoming. I would absolutely recommend going here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
Updated 9 months ago read full review

Overall Rating

Review


I stopped in one day and the place was a wreck-crumbs all over the counter and scraps from hoagies they had made. The staff seemed bored and put out. I did not feel safe to eat there

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 9 months ago read full review

Overall Rating

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Dinner
  • Fast Food
  • Healthy
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


We've been there twice so far. They've changed gloves and cleaned the area before making my GF hoagies and their condiments are kept in bottles instead of using the condiments that have spreaders in them for "regular" hoagies. 100% suggest them!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They mixed up our order and gave our 2 celiacs regular bread. One bite and my daughter knew but it was too late. She was very sick within hours. Emailed the store telling them what happened and suggesting they somehow mark the gf sandwiches. They never bothered to answer.

Celiac friendly?

No

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Sandwich was good. Nothing special but was nice to have a quick option. All sizes available n multiple sandwich options. I’m extremely sensitive and expressed my concern to the woman at the counter. She was extremely accommodating, careful, and kind. I did choose to go at a very slow time (3pm) so that helped as well. Will definitely go again.

Updated 6 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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