Jersey Mike's Subs

2 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
50% of 2 votes say it's celiac friendly
6545 Mission Gorge Road
San Diego, CA 92120

Top Reviews


Overall Rating

Review


At 2:30 I called and spoke to a women about gluten cross contamination precautions taken in store as I have Celiac disease. She stated they have a back line they would use and open new containers for my order after changing gloves. After our conversation I had confidence in going to the store to order. Upon arriving the young man who took my order had a look of complete confusion when I mentioned Celiac and that I’d spoken to someone earlier. I was able to speak to the manager, Elizabeth, who was more than helpful. When she initially offered to do a deep clean of the slicer and use what veggies they had in the back prepped I was still nervous as the number of visible bread crumbs seemed nearly impossible to clean. When she said it would take 10-15 minutes I said not to bother, I’d just get my families sandwiches. Instead she left her break and did use the already clean back machine to make my order. She was never annoyed, was always patient and wanted to make me 100% happy. The young man said he’d never seen it done that way…which makes me wonder about what the woman on the phone had told me. I also wonder if I will be able to have the same amazing service again. Either way, I want you to know how much I appreciated Elizabeth and her amazing customer service!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


While they have GR bread, I would not recommend this location to someone with Celiac. Went twice and both times staff are not well informed about safety procedures and don’t really understand cross-contamination issues. They were happy to work with me but I had to explain a lot of things. They had to redo one half of the sandwich as they put avocado from the main container using same utensils. I’ve been to another location where they properly assemble the entire sandwich in the back.

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


When I requested a gluten free sandwich, the server said “I’ve got you” and immediately changed gloves and started cleaning and following all safe protocols. The entire line did the same. They were friendly and efficient even though it was crowded with a long line behind us!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Great experience here as a celiac. They go through a lot of steps to avoid cross contamination. I didn't get sick either! Finally

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I enjoyed an Italian sub here that was delicious and I didn’t get sick. They cleaned everything before making my gf sub.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


No longer have a separate prep area. We ate here about 6 months, or so, ago and they had a separate area. We left without eating. Won’t go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


Very good process for gluten free. Have gluten free bread. Changes gloves. Separate utensils

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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