Jersey Mike's Subs
$ • Fast Food Restaurant
Most Recent Reviews
I ordered the Philly Beef on a GF bun. They asked if it was an allergy or celiacs, or a choice. They cleaned the prep area, as well as the grille, and the woman who prepared my sandwich put fresh gloves in before she made the sandwich. I.had missed and the sandwich was delicious!
I've been to many Jersey Mikes and they are a go-to for me. I was appalled at the lack of gf precautions and ignorance of these employees. I ordered a gf Italian and told them I have an allergy. (Severe Celiac) I saw the girl carrying a tray of reg bread first. I still assumed she changed her gloves but I didn't see if she actually did. She started making mine in the designated area. Then, I was being asked what I wanted on it BY THE GUY AT THE REG PREP TABLE and I KNOW he didn't change his gloves! He had already opened my sandwich and was asking me what toppings I wanted. I gasped. I asked why my toppings weren't coming from the back. The manager stepped in and said oh it's okay, we only use our hands on these. I shook my head and said but those are contaminated! She struggled her shoulders and started wrapping mine up. Bread and meat! No toppings, no condiments! Don't go here!
Very friendly and knowledgeable! Prepared our food with a seperate slicer and in a different area. Food was great so many options for gluten free. Will definitely go back when we travel through GA again!
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More Reviews
Staff was super careful about cross-contamination. They prepared our GF sandwiches in a separate clean area with new gloves and paper. We have 2 celiacs and 1 gluten intolerance in our family so this was a great stop for all of us. Buns are UDI’s sub buns - made a great sandwich. We will definitely stop here again. Also right of highway if you are on a road trip.
Reviews of this Chain
My first ever experience trying jersey mikes. I went on a Friday at around 7:30pm. They weren’t very busy at all which made me feel better. I told the server I had celiac and asked if they could accommodate. She let me know they have a separate tray and knife they will use for me, and then changed her gloves. I asked if they had separate ingredients and she said they’ll slice the meat and cheese right there and then will grab fresh clean ingredients from the back for me. She let me know they didn’t have fresh tomatoes so I skipped them. She also told me they have gluten free cookies in case I wanted one. She took my sandwich the whole way so no one else touched it. The udis subs are bigger than I thought and on a high shelf in individually wrapped bags. She was so nice and helpful! I’m excited to have a new convenient option.
They always change gloves and use a clean knife to cut the gluten free bread. They also put the bread on a tray to keep it from cross contact on the counter. They wipe down the deli slicer if you're ordering a cold sandwich.
They have Udi’s sub bread and a separate prep area with separate toppings! They were already on top of everything cross-contact related as soon as I said we were celiac, including changing their gloves! Awesome experience. I felt safe eating here with my son.
Was nervous about coming here because of the past review on here but they have great protocols for allergies. There’s always a chance of cross contamination in any restaurant but they seemed to have a protocol that everyone followed.
Just like the vast majority of the Jersey Mike's locations, this one took excellent care in preparing my sandwich in a gluten-free environment. New surface, new knife, new gloves, etc. I enjoyed the sandwich and suffered no ill effects.
