Jersey Mike's Subs

I eat here weekly. The staff is knowledgeable. They do have separate area for prep and separate condiments. I have Celiac and trust this place.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was visiting the area and was confident walking in because they are great at the one near where I live. They clearly showed no understanding of cross contamination and looked puzzled when I questioned what they were doing (not using different meats/slicer). If you are celiac avoid at all costs. Not to mention it was also unclean.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac friendly?

Yes

Staff was very cautious! Separate prep area in the back and cleaned off slicer and changed gloves.

Celiac friendly?

Yes

They use the same slicer for all of the meats. They do not have a dedicated GF prep area. They use the same dressings (mayo, mustard, etc).

I was the only one in the store so I was able to chat with them one on one. They are not setup here to handle GF at all.

Other than the GF bun, nothing else is GF.

If you’re celiac AVOID this location which is too bad because I know other Jersey Mike’s have dedicated GF prep areas.

This review is only about their prep and cross-contamination, not the quality of the food.

Celiac friendly?

No

They have a sign that they serve Udi's gluten free buns now. They wiped down equipment, used a dedicated knife, and changed gloves for me, which was nice. I was able to get a 6" but the bun is $1 extra

I’ve been newly diagnosed with Celiacs, and this has been the first restaurant that has offered a substitute product so that I can actually have the same options of food as everyone else. The safe was very knowledgeable and even used a different mayonnaise container instead of using the knife to spread that they use on other subs, and used a different knife to slice the bread!

Celiac friendly?

Yes

I've been to multiple Jersey Mike's without issue. I am extremely sensitive to gluten, so I appreciate being able to eat good subs again. Today I had an experience with a trainee who started to use the regular mayo (gluten free toppings are in a special area). The other employees immediately stopped her and walked her through the process of making a gluten free sub, stressing the importance of no cross contamination. If they didn't have my business already, this sealed the deal. Thank you to the Pelican Square staff!

Celiac friendly?

Yes

Staff was very knowledgeable with gluten sensitivity and cleaned down the counters, wiped off the meat slicer, used a new knife as well as changing gloves through out the making of my sub. Gluten free roll was also very good!

Celiac friendly?

Yes

Extremely conscientious about allergens and cross contamination. They cleaned the equipment before making my sandwich. Tasty.

Celiac friendly?

Yes

Bun was very good. Everything was wiped down. They changed gloves. Used separate mayo. You can watch them make your food. I would definitely eat there again.

Celiac friendly?

Yes

Food was great, but I suggest not ordering online and watching them make sub. Roll was great, they changed their gloves and use a new knife but they didn’t wipe counter where regular rolls are cut and then just wrapped my sub in the paper that was on that counter with tons of crumbs. Also, I got oil, but I wonder if they have separate mayo? Just depends on your level of sensitivity, but they did show concern and food is good. I’ll eat there again, but will maybe ask for them to use a different counter or wipe off the regular one. I went on a busy weekend lunch, so didn’t want to be an extra pain in the a** ;) Other Celiacs I know had told me they did wipe counter and change gloves for them so maybe it was just because they were busy. So good, didn’t make me sick, but lots of possible cross contamination so be careful.

Staff was good. Bread was a little dry, but it’s gluten free bread. So happy I can have subs again!

$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent