Jersey Mike's Subs
$ • Fast Food Restaurant
Most Recent Reviews
I eat at a Jersey Mikes Subs about once a month. I haven’t gotten sick yet. I always inform them I have an allergy and I watch closely to make sure they make my sub correctly (do not contaminate it with wheat). I only get the veggie sub.
I eat here weekly. The staff is knowledgeable. They do have separate area for prep and separate condiments. I have Celiac and trust this place.
I was visiting the area and was confident walking in because they are great at the one near where I live. They clearly showed no understanding of cross contamination and looked puzzled when I questioned what they were doing (not using different meats/slicer). If you are celiac avoid at all costs. Not to mention it was also unclean.
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More Reviews
Staff was very cautious! Separate prep area in the back and cleaned off slicer and changed gloves.
They use the same slicer for all of the meats. They do not have a dedicated GF prep area. They use the same dressings (mayo, mustard, etc).
I was the only one in the store so I was able to chat with them one on one. They are not setup here to handle GF at all.
Other than the GF bun, nothing else is GF.
If you’re celiac AVOID this location which is too bad because I know other Jersey Mike’s have dedicated GF prep areas.
This review is only about their prep and cross-contamination, not the quality of the food.
They have a sign that they serve Udi's gluten free buns now. They wiped down equipment, used a dedicated knife, and changed gloves for me, which was nice. I was able to get a 6" but the bun is $1 extra
I’ve been newly diagnosed with Celiacs, and this has been the first restaurant that has offered a substitute product so that I can actually have the same options of food as everyone else. The safe was very knowledgeable and even used a different mayonnaise container instead of using the knife to spread that they use on other subs, and used a different knife to slice the bread!
I've been to multiple Jersey Mike's without issue. I am extremely sensitive to gluten, so I appreciate being able to eat good subs again. Today I had an experience with a trainee who started to use the regular mayo (gluten free toppings are in a special area). The other employees immediately stopped her and walked her through the process of making a gluten free sub, stressing the importance of no cross contamination. If they didn't have my business already, this sealed the deal. Thank you to the Pelican Square staff!
Staff was very knowledgeable with gluten sensitivity and cleaned down the counters, wiped off the meat slicer, used a new knife as well as changing gloves through out the making of my sub. Gluten free roll was also very good!
Extremely conscientious about allergens and cross contamination. They cleaned the equipment before making my sandwich. Tasty.
Bun was very good. Everything was wiped down. They changed gloves. Used separate mayo. You can watch them make your food. I would definitely eat there again.
Food was great, but I suggest not ordering online and watching them make sub. Roll was great, they changed their gloves and use a new knife but they didn’t wipe counter where regular rolls are cut and then just wrapped my sub in the paper that was on that counter with tons of crumbs. Also, I got oil, but I wonder if they have separate mayo? Just depends on your level of sensitivity, but they did show concern and food is good. I’ll eat there again, but will maybe ask for them to use a different counter or wipe off the regular one. I went on a busy weekend lunch, so didn’t want to be an extra pain in the a** ;) Other Celiacs I know had told me they did wipe counter and change gloves for them so maybe it was just because they were busy. So good, didn’t make me sick, but lots of possible cross contamination so be careful.
Staff was good. Bread was a little dry, but it’s gluten free bread. So happy I can have subs again!
Reviews of this Chain
My first ever experience trying jersey mikes. I went on a Friday at around 7:30pm. They weren’t very busy at all which made me feel better. I told the server I had celiac and asked if they could accommodate. She let me know they have a separate tray and knife they will use for me, and then changed her gloves. I asked if they had separate ingredients and she said they’ll slice the meat and cheese right there and then will grab fresh clean ingredients from the back for me. She let me know they didn’t have fresh tomatoes so I skipped them. She also told me they have gluten free cookies in case I wanted one. She took my sandwich the whole way so no one else touched it. The udis subs are bigger than I thought and on a high shelf in individually wrapped bags. She was so nice and helpful! I’m excited to have a new convenient option.
They always change gloves and use a clean knife to cut the gluten free bread. They also put the bread on a tray to keep it from cross contact on the counter. They wipe down the deli slicer if you're ordering a cold sandwich.
They have Udi’s sub bread and a separate prep area with separate toppings! They were already on top of everything cross-contact related as soon as I said we were celiac, including changing their gloves! Awesome experience. I felt safe eating here with my son.
Was nervous about coming here because of the past review on here but they have great protocols for allergies. There’s always a chance of cross contamination in any restaurant but they seemed to have a protocol that everyone followed.
Just like the vast majority of the Jersey Mike's locations, this one took excellent care in preparing my sandwich in a gluten-free environment. New surface, new knife, new gloves, etc. I enjoyed the sandwich and suffered no ill effects.
