We have ordered and eaten from this store without issue. They said they now have a dedicated gf area, so we will be back.
— Very
— Most/All
— Excellent
Delicious subs, and haven’t had any cross-contamination issues for my wife with CD after many regular visits.
While the staff are always friendly, sometimes it feels like you have to time your order well so other customers don’t get irritated with the wait.
Yes
The manager was very nice. He explained all of their safety procedures (see other reviews). Most of their subs can be made GF. I felt so comfortable eating there. The Udi bun was really good. It was great to eat a real sub!
Wow! Ordered my sandwich through the app and when I opened it I thought maybe they gave me a regular sub roll. It looked so good and fresh. It was the gluten free one and it tasted sooo good!
Absolutely amazing set up here. they have strict policies in place to clean all counters and slicer, bread (Udis) is stored separate, condiments for use on gluten free sandwiches in bottles to never touch anything, and every employee on the line changed their gloves. talked to the manager and all employees are trained in cross contamination and the hazards posed if it occurs. highly recommend them. got to eat an actual sub for the first time in years!!
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent