The service at this location was great! They were friendly, and asked if it was an allergy then confirmed before they made it. The location was clean (workstations, lobby and restrooms). And my order was accurate and felt safe to eat!
— Very
— No gluten-free information on the menu
— Excellent
They cleaned the area in front of me; after stating the allergy. 10/10 recommend
— Very
— Most/All
— Excellent
Non celiac here, but I have a very sensitive stomach! I ran in to get a few gluten free sandwiches for my kids and I and I was amazed by these ladies working here. They cleaned everything right in front of me and changed gloves and even had a mayonnaise that was separate from the other to use for our sandwiches. We all had the club sandwich and thanks to these knowledgeable workers we had a great experience.
— Gluten-free items are marked on the main menu
Jersey Mike’s for the win! GF bread was soft and fresh. Staff was knowledgeable and very careful with cross contamination. Clean knife, fresh paper, changed gloves etc. Added bonus: staff was so nice!
Crossroads Jersey Mike’s did a great job. We shared that we had a gluten allergy. They asked another customer who requested a GF sandwich if it was a preference or allergy, which gave me increased comfort. The employee put on clean gloves, made our sandwich separately on the back counter with completely separate ingredients from the rest of the shop. Overall thrilled to find a sub shop again.
— Very
— Most/All
— Excellent
I explained that I needed gloves changed, a clean surface, and new ingredients and they made my sandwich out of stuff they “haven’t used too much today.” I didn’t trust my sandwich so I gave it to someone else to eat. If you’re sensitive to cross contamination like I am, I wouldn’t recommend this particular Jersey Mike’s.
— Not very
They no longer have a separate station for gluten allergies, they use it for takeout orders. They just wipe down the deli slicer and wipe the counters and change gloves but they offer the same toppings that the gluten gloves were already in… they don’t really understand cross contact here.
— Not very
We went to a different location on vacation and they had wonderful precautions and care…. This one not so much :( They did wipe down and change gloves, but used the same cutter and surfaces as they do with the normal sandwiches. Sat the gluten free one right next to the regular ones as the worker beside him slung all the toppings and bread around. Got an attitude when I asked them to stop what they were doing and wrap the gluten free one first!
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Order from here all the time, no problems. Will switch out boards, just remind them.
— Somewhat
— Most/All
— Excellent