I ordered online so didn't see my sandwich made, but this was the best gf sub I've had. I'm very critical of gf breads and hadn't found any I actually liked until today. Jersey Mike's gf sub roll is delicious, not tasteless and crumbly like so many gf breads. I really enjoyed my sub and look forward to ordering from Jersey Mike's regularly. They are my new go-to for a great sandwich. Thank you Jimmy John's for a gf bread that's actually tasty and doesn't just fit the bill.
— Most/All
— Excellent
They asked me if I had an allergy and proceeded to wipe and clean everything, change gloves, etc. I watched them use a clean knife, too. Very fresh Udi’s bread. Highly recommend this place.
— Very
— Most/All
— Excellent
They were wonderful! I placed the order on their app like I normally do and went in before they made it.
They cleaned everything off with a clean cloth, wiped everything down, had a separate knife to cut the bread and told me what they could/couldn’t assure was cross contaminated. They took their time and were very careful.
Surprised they don’t already have reviews!
— Very
— Some
— Excellent
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent