This place had no idea what they are doing they sounded like they know what they are taking about but then proceeded to touch the cheeses and meat with the gloves that had bread crumbs all over it. You could see the bread crumbs all over the pieces of cheese and meats. I didn’t get anything but I wanted to let anyone else know
— No gluten-free information on the menu
— Not Much/None
We did not watch them prepare my food. However, I got very sick. One of the worst in a while, so there was definitely cross-contamination somewhere.
I wish they had toasted the bun on my cheesesteak sub.
Ordered gluten-free to go and specified gluten-free important. Got very sick so not celiac-safe. We did not use the word “celiac” may try again, say so and watch them prepare.
Really tasty. For those who are not celiac, might be a great option!
— Not very
— Some
— Average
My mistake for coming in 20 minutes before close. They were clearly trying to get us out ASAP. I specified gluten free for an allergy and to please prep separate. She changed her gloves and made my sub in a tub on a dirty counter, moved some gluten bread with her gloves and went back to prepping my tub, then used all the toppings from the regular prep line. It all happened so fast I was just baffled. Gave my tub away to a family member and ate a Quest bar for dinner.
I picked this place because the reviews said it was great. Just know if you go in, you need to be loud and vigilant. Could I have asked her to redo it? Yeah. But it wasn’t worth it. I just took the L and carried on with my life.
No
The gf option was awesome! There were plenty of options for “flavors/toppings” and only one choice of subs was not GF, meatballs. Only suggestion is to request (if possible) to toast/heat the bread. It was a little on the dry side. Despite that, it all tasted great!! I’d get a sub there again.
This was the first sub place that I have found that has gf bread, it was Udi’s bread, I wish they would’ve cooked the bread because it tasted like it was in a freezer and thawed out in a microwave. I was happy that they took my “allergy” seriously, changed their gloves and used separate ingredients that weren’t cross contaminated.
Yes
I can not say enough good things. I have had several subs here (the tuna and the club) and they have been so delicious. My non-Celiac husband has enjoyed his food as well. They make your sandwich on a separate cutting board, use a separate spatula for the mayo, etc. I haven't gotten sick yet eating there, and neither has my toddler who has Celiac. It's a little expensive for subs, but when it's the only option it's well worth it!
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent