Jersey Mike's Subs

Unfortunately I had a terrible experience going there today. While the sub in itself was alright the staff was extremely rude and very unwelcoming. At the time we went there was a lot of people and I understand a worker being frustrated about a lot of customers who aren't super nice, but when we got there we had an online order and we ended up having to wait almost a half an hour beyond the time it said it would be ready. During the time we were there one of the workers spoke to us and asked us if we had an online order and confirmed that we had a gluten-free online order. However while we were waiting someone else online made a gluten-free order and she made a nasty comment about how she was sick of the gluten-free orders and gluten-free people basically. I thought it was kind of rude considering that we were a gluten-free order. She was very unfriendly and unwelcoming and while I get that there were a lot of customers and she seemed short staffed her entire attitude is very off-putting. Truth be told because they were so busy I don't think the proper precautions were taken in making the subs and one of our party was cross-contaminated. It was a very disappointing experience and I would never go back. If you have a gluten allergy while they have gluten free bread they apparently don't like the gluten-free customers as it's an annoyance to them to have to make something gluten-free. That was basically what the worker said which was ironic because she wasn't the one making the sub however she had issue with anyone who was gluten-free wanting to get a gluten-free sub because it really pissed her off that people were ordering them. A total fail in my opinion.

Celiac friendly?

No

Wow! They were great! They offered to wipe down all of the equipment for me and did it with a smile. My sandwich was perfect and they did their best to not make me feel uncomfortable for the inconvenience. Highly recommend!

Celiac friendly?

Yes

Very helpful staff. My family goes all the time. We love it great substitute for subway

Celiac friendly?

Yes

The staff took great care in preparing my order in the back. They freshly sliced everything and used all separate condiments. I felt very safe and at ease! Delicious too!

Celiac friendly?

Yes

The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering

I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.

Love the separate prep area.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent