Unfortunately I had a terrible experience going there today. While the sub in itself was alright the staff was extremely rude and very unwelcoming. At the time we went there was a lot of people and I understand a worker being frustrated about a lot of customers who aren't super nice, but when we got there we had an online order and we ended up having to wait almost a half an hour beyond the time it said it would be ready. During the time we were there one of the workers spoke to us and asked us if we had an online order and confirmed that we had a gluten-free online order. However while we were waiting someone else online made a gluten-free order and she made a nasty comment about how she was sick of the gluten-free orders and gluten-free people basically. I thought it was kind of rude considering that we were a gluten-free order. She was very unfriendly and unwelcoming and while I get that there were a lot of customers and she seemed short staffed her entire attitude is very off-putting. Truth be told because they were so busy I don't think the proper precautions were taken in making the subs and one of our party was cross-contaminated. It was a very disappointing experience and I would never go back. If you have a gluten allergy while they have gluten free bread they apparently don't like the gluten-free customers as it's an annoyance to them to have to make something gluten-free. That was basically what the worker said which was ironic because she wasn't the one making the sub however she had issue with anyone who was gluten-free wanting to get a gluten-free sub because it really pissed her off that people were ordering them. A total fail in my opinion.
No
Wow! They were great! They offered to wipe down all of the equipment for me and did it with a smile. My sandwich was perfect and they did their best to not make me feel uncomfortable for the inconvenience. Highly recommend!
Yes
Very helpful staff. My family goes all the time. We love it great substitute for subway
Yes
The staff took great care in preparing my order in the back. They freshly sliced everything and used all separate condiments. I felt very safe and at ease! Delicious too!
Yes
So awesome! I came in during the lunch rush, but they did not cut any corners. Super careful about preventing cross contamination and they have really great options!
— Very
— Most/All
— Excellent
I usually order through the app and pick it up so I can’t speak with full confidence on cross contamination, but the gluten free bread is really good. Best place to get a gluten free sandwich around the area. I don’t think I’ve ever felt sick from it.
— Somewhat
— Some
— Good
I was IMPRESSED when I went in! They wiped the meat cutting machine down with soap & water, wiped all of the counters off, used a new, clean, & lined tray. I’ve been there twice & didn’t get sick either time!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great people, careful with cross contamination every time I’ve been there so far. They only had 1 half of a GF bread left when I ordered a giant and they put the other half in a bowl for me and offered a free sandwich card for the trouble. Highly recommend every Jersey Mike’s for celiac-friendly sandwiches and this one was no exception.
— Very
— Most/All
— Excellent
I frequently get subs from this location and I have never had any issues. Gluten free bread is available as an option for each sandwich. Before preparation, the employees ask if it’s a preference or an allergy, and are extra careful not to cross contaminate if it’s an allergy (for me it’s an allergy). Everything is delicious! My favorite sandwich is the Classic Italian
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent