Jersey Mike's Subs

1 rating
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
4759 Commercial Dr
New Hartford, NY 13413

Top Reviews


Wheat Allergy

Overall Rating

Review


Best GF restaurant experience ever, I wish I could give more than 5 stars!! In the 10+ years I have been gluten free I had never saw such dedication to prevent cross contamination Every possible protection was used! I ordered a cold sub/turkey. When I asked for GF I was immediately asked it it was an allergy. The person preparing changed his gloves right away, washed his hands, then went to a designated space in the prep area. He was interrupted by a customer to purchase a drink and as soon as he finished he changed his gloves again. He went to the kitchen and got a new knife. They had squeeze bottle Mayo (Mayo in a tub is one of they biggest cross contamination). He used the Mayo, then changed his gloves. He sliced the meat, then changed his gloves. Some may think this is excessive but since it is a shared space, some things are touched my gluten hands. Seriously, I have never had someone take that much precautions and I was blown away! Jersey Mikes needs to give lessons to other food places on how to prevent GF contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Allergy Friendly
  • Deli
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


They offer Udi’s rolls for subs, the staff changed gloves, sliced fresh meat, and cleaned all work surfaces prior to making the sub, including using a dedicated gluten free knife to slice the subway roll.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


The service is always good. The make the GF bread sandwich separately from other sandwiches and the clean the meat cutter before using in GF bread request. Our daughters favorite sandwich shop.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Completely dedicated gluten-free kitchen
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went to this Jersey Mikes today and advised of celiac disease. Everyone on the line stopped, started cleaning everything. Wiped down the slicer, the boards everywhere. All new gloves for everyone. Udis bread, and a new lettuce from the back. They took every precaution and more. It was red carpet treatment. We thanked them over and over. Very accommodating and delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


All my sister and I have wanted for years is a wawa hoagie! Finally we found Jersey mikes. Obviously it doesn’t taste 100% like normal bread, but our gf hoagie was still pretty good! The 4 stars is because my sister ordered it so I can’t comment on the precautions taken. I can say that neither of us got sick, but we may be silent celiacs

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I have never had a problem eating here until today. They must be under new managment. I had to have them re make my bowl. They did but I had to explain to make it on the space designated for gf sandwiches and not on the gluten crumb counter. I won't be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers outdoor seating

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