Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4759 Commercial Dr
New Hartford, NY 13413

Most Recent Reviews


Overall Rating

Review


We stopped by this Jersey Mike's while traveling through the area because we have always felt safe with their allergen precautions. We were told that they do not have gf buns or containers to put a sub in a tub in. Our only option was getting their meat and cheese on deli paper. The worker was very apologetic and said they should have more tomorrow.

Moral of the story always call before you go to be sure they have everything. The next safest place was Five Guys, so that's where we ended up.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 10 months ago read full review

Celiac

Overall Rating

Review


I love that they ask if you are celiac and assemble sandwiches separately in dedicated gf spot. They use udi’s sub rolls

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


Best GF restaurant experience ever, I wish I could give more than 5 stars!! In the 10+ years I have been gluten free I had never saw such dedication to prevent cross contamination Every possible protection was used! I ordered a cold sub/turkey. When I asked for GF I was immediately asked it it was an allergy. The person preparing changed his gloves right away, washed his hands, then went to a designated space in the prep area. He was interrupted by a customer to purchase a drink and as soon as he finished he changed his gloves again. He went to the kitchen and got a new knife. They had squeeze bottle Mayo (Mayo in a tub is one of they biggest cross contamination). He used the Mayo, then changed his gloves. He sliced the meat, then changed his gloves. Some may think this is excessive but since it is a shared space, some things are touched my gluten hands. Seriously, I have never had someone take that much precautions and I was blown away! Jersey Mikes needs to give lessons to other food places on how to prevent GF contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


So awesome! I came in during the lunch rush, but they did not cut any corners. Super careful about preventing cross contamination and they have really great options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I usually order through the app and pick it up so I can’t speak with full confidence on cross contamination, but the gluten free bread is really good. Best place to get a gluten free sandwich around the area. I don’t think I’ve ever felt sick from it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


I was IMPRESSED when I went in! They wiped the meat cutting machine down with soap & water, wiped all of the counters off, used a new, clean, & lined tray. I’ve been there twice & didn’t get sick either time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Great people, careful with cross contamination every time I’ve been there so far. They only had 1 half of a GF bread left when I ordered a giant and they put the other half in a bowl for me and offered a free sandwich card for the trouble. Highly recommend every Jersey Mike’s for celiac-friendly sandwiches and this one was no exception.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I frequently get subs from this location and I have never had any issues. Gluten free bread is available as an option for each sandwich. Before preparation, the employees ask if it’s a preference or an allergy, and are extra careful not to cross contaminate if it’s an allergy (for me it’s an allergy). Everything is delicious! My favorite sandwich is the Classic Italian

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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