UPDATE: I was contacted by Bryan and he apologized for my experience. He realized when I left that he could have handled things differently. To make a long story short, I returned a few weeks later and had a very positive experience. The slicer was cleaned, my sandwich was made on a clean surface with a clean knife and veggies were brought out from the back. My sandwich was free and I received a coupon for another free lunch. I will return and feel confident that my first experience was a one time deal. I went in for the first time today. I didn’t get anything because they said they couldn’t get fresh veggies from the back, even when I said it could be cross contact regardless of them changing gloves. It’s unfortunate, because other locations are very accommodating.