Review of Jimmy Buffett's Margaritaville

So disappointed. Our teenage son loves Margaritaville and we've been to several all around the country and Canada and have always had a good meal and a good time.

This time, it was like pulling hens teeth to get someone to discuss gluten free. The hostess looked at us like we had two head when we asked and she went to the bar to ask. In the meantime another server came up to seat us and when I asked she said Yeah it's on the menu. (Ok).... She was curt and rather rude.

My son was so nice to her and she was apparently done for the day as they were changing shifts as we found out after we ordered and ended up with a different server. Our original server was taking off soon but had 35 minutes to stand around and make small talk with a table next to us while completely ignoring us.

Our new server was too busy talking to the hostess with her back to us to waste her time answering any questions or getting a refill for a drink for a really dried out sandwich.

Was definitely NOT expecting this level of "service". We were in there when the place was slow. Maybe they need more incentive to move but just kind of ruined my son's first experience in Key West and he assumed everyone was rude going forward. He was tired, hungry and treated poorly so kind of ruined his mood (and mine since he was so disappointed).

Yes I get it we all have people who could be nicer at times, but these people are used to first time visitors so if you don't want to get yourself in a mindset to be happy and take care of them then maybe you should move on?

We are always polite and thankful for those restaurants who care about gluten free and so appreciate their efforts but rude servers isn't something anyone should tolerate.

Celiac friendly?

No