Jimmy Buffett's Margaritaville

37 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Dessert
100% of 2 votes say it's celiac friendly
500 Duval Street
Key West, FL 33040

Top Reviews


Not celiac

Overall Rating

Review


My daughter & I had the burger with the gluten free bun & fries. It was amazing! We both said it was the best gluten free bun we ever had. It was soft & delicious!- not dry and crumbly like your typical gf bun. We will definitely be back!

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 4 months ago read full review

Overall Rating

Review


I got a turkey burger with no bun although they do offer a GF bun. The waiter was very knowledgeable about what items were safe. The burger and fries were excellent!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good with other allergies
Updated 5 months ago read full review

Not celiac

Overall Rating

Review


A good number of clearly-marked GF items on the menu. I really enjoyed the GF burger and fries! It was a pleasant surprise!

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Dessert
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


Had the ultimate Burger with fries. It was very delicious and I didn’t get sick! :)

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Excellent meal; best I've had for the entire week we've been in Key West! The service was great. The hostess, when I asked for a gluten free menu, asked if it was for an allergy. I told her yes and she immediately said she would have the chef come and speak with me. Not only did he come straight over to the table, but he has a wife with severe food allergies, so he's very knowledgable and answered all of my questions. He personally took my order and delivered my food! What a treat! I will definitely eat here again and feel comfortable doing so.

Updated 2 years ago read full review

Overall Rating

Review


I did not feel confident eating here. We went to Margaritaville after a great experience at the Las Vegas restaurant. The server had a severe lack of knowledge - she could only confirm that the bun and burger were actually gluten free. No knowledge of allergens in terms of sides, salads etc. Never fed back when I asked to confirm if the fries were cooked separately. I didn’t get sick but it was not a good experience.

Updated 2 years ago read full review

Celiac

Overall Rating

Review


They have a GF bun that looks so good I wasn’t sure it was! Did not get sick and my burger was amazing. So many options and listed right on the menu. Very impressed and love that they have bread, finding burgers and sandwiches are difficult!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


So disappointed. Our teenage son loves Margaritaville and we've been to several all around the country and Canada and have always had a good meal and a good time.

This time, it was like pulling hens teeth to get someone to discuss gluten free. The hostess looked at us like we had two head when we asked and she went to the bar to ask. In the meantime another server came up to seat us and when I asked she said Yeah it's on the menu. (Ok).... She was curt and rather rude.

My son was so nice to her and she was apparently done for the day as they were changing shifts as we found out after we ordered and ended up with a different server. Our original server was taking off soon but had 35 minutes to stand around and make small talk with a table next to us while completely ignoring us.

Our new server was too busy talking to the hostess with her back to us to waste her time answering any questions or getting a refill for a drink for a really dried out sandwich.

Was definitely NOT expecting this level of "service". We were in there when the place was slow. Maybe they need more incentive to move but just kind of ruined my son's first experience in Key West and he assumed everyone was rude going forward. He was tired, hungry and treated poorly so kind of ruined his mood (and mine since he was so disappointed).

Yes I get it we all have people who could be nicer at times, but these people are used to first time visitors so if you don't want to get yourself in a mindset to be happy and take care of them then maybe you should move on?

We are always polite and thankful for those restaurants who care about gluten free and so appreciate their efforts but rude servers isn't something anyone should tolerate.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The worst dining experience I have ever had! The restaurant was dirty and run down. The hallway to the bathrooms had vomit and according to my husband, the men’s room was covered in vomit. (No vomit in women’s room but it was dirty and smelly.) 3 of our plates came out wrong so we sent them back—1 had a regular bun and 2 had cheese (my kids have dairy allergy too). Then one still came out wrong the 3rd time! The waitress said the kitchen was full of Haitians that don’t speak English so that did not make me feel safe. Then the manager came out to ask (in an accusing way) why we were sending food back instead of apologizing to us. Then when the bill came, all those extra meals were listed with a lump some subtracted at the bottom which was very confusing. I still think we were overcharged, but we were about to miss the sunset, so we paid it. I cannot believe Jimmy Buffett would allow his name on this dump! They don’t even deserve 1 star!

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The staff and chef were so helpful. They even made me special gluten free French fries!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They have an updated menu with gluten free items clearly marked. 4 of us eating are all celiacs and we ate Cheeseburgers on Gluten Free buns with French fries and had no issues. Waitress was very knowledgeable and answered any questions we had!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The food was decent. The waiter was incompetent and just plain obnoxious. Two of us got the same dish. I asked the waiter to let the chef know that I had celiac and to take extra care not to cross-contaminate. But when the plates arrived, he couldn't tell me which one was mine. And advice from the gluten question, he constantly questioned my judgment. And it took me patiently explaining twice what our whole table's orders were. Was he stoned? Or just no good at his job? I wouldn't go again. I'll know if he screwed up the gluten thing in two days, that's how long it takes to show symptoms.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I have eaten here three different times. Did great

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Ate here several times this week while on vacation. They were MUCH improved over my last visit a couple of years ago. Restaurant was recently renovated and has a new menu which very clearly calls out GF options. GF buns available and a dedicated fryer for fries! Chef visited our table on each visit to explain how the food would be prepared to avoid cross contamination. Very impressed with their focus and diligence. Highly recommend.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They didn't have a gluten free menu available, but the waitress was able to tell me what was gluten free, including drinks. I had the Volcano Nachos and they were super tasty. And I didn't get sick so that's a bonus! I was told their fries are gluten free too as they have a separate fryer.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Saw online that they have a gluten free menu, which was the reason my family decided to come here. Got to the restaurant and found out that they do not have a printed out version. Spent 20 minutes on my phone to pull up the menu online only to find out that I originally saw the menu for the NASHVILLE location. They have different menus for each restaurant. We payed for our drinks and left. Felt like a bait and switch. Probably could have eaten but I don't like giving my money to a restaurant that makes me feel like I've been tricked. I wouldn't recommend this to anyone. gluten free or not. (only gave one star because I had to)

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Nothing spectacular here. Same old, same Old fast food fare and gift shops. Not really much to eat. Burgers without buns and potato chips. Don't eat their nachos. They are not celiac friendly.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


no gluten free menu even thoug the app and website claims it has one.

Celiac friendly?

No

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


Wouldn't recommend coming here if you are looking for a lot of options. They offer gluten free buns but you can only have a plain cheeseburger because the rest include sauces that contain gluten. The service was horrible. When I asked to see the gluten free menu that they advertised the waitress wouldn't give it to me and rudely replied "All we have is gluten free buns and kettle chips." Also was given kettle chips with my meal instead of fries without being asked. I'm not celiac so I don't worry about cross contamination. Service was horrible, for was mediocre

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Servers were great and understanding, I went for drinks and apps and she went and asked bar which margaritas were safe. Just two. I got the loaded nachos which were really good though were made from kettle cooked potato chips instead of tortilla, which worked fine for me.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Hamburger was good. Gluten free bun. Waitress was aware of celiac. The two main options were a nacho app. Or a hamburger variety .

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Asked the waiter for gluten free options was told the volcano nachos were. Was never informed that the nachos would be made with lays potato chips. The nacho was horrible! The potato chips were not an adequate substitution and were rather nauseating in the meal. Have been to several margaritavilles and had an amazing experience and more options. Would give this one the lowest rating of them all.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Service was okay, they were busy. My husband did not get sick, and he has celiac. So that's good with me:)

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Awesome place and atmosphere! Very knowledgable about gluten free, buns are the best gluten free ones I've had!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great burger, good gluten free bun. Wish they had gluten free fries instead of just having to eat chips! Read more: http://glutenfreecarolinagirl.com/2014/08/11/eating-gluten-free-in-key-west/

Updated 6 years ago read full review

Celiac

Overall Rating

Review


No gluten free menu but very helpful and willing to check ingredients! I would highly recommend eating here. I had a delicious grilled chicken sandwich on a GF nun and a side salad with creamy Italian dressing.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Had the cheese burger and Volcano Nachos, both made gluten free. GF bun was surprisingly good and not hard like some you might buy at the store. Nachos used kettle chips instead of the tortilla chips. Overall, a solid GF option in Key West.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They DO NOT understand the concept of gluten free here. I ordered a grilled chicken sandwich on a gf bun. The waitress brought out a chicken breast topped with BBQ sauce (not gf) and onion straws (also not gf). When I brought it to her attention she came back with a new sandwich on the same bun soaked in BBQ sauce.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


We only went in for nachos and margaritas but they had a decent gf menu and the food was good! No bad reactions so that's always a win.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


celiac friendly and have separate gf menu but food was extremely sub par... we were very excited to go here but letdown at the bland mediocre food we were served

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten free nachos made with kettle chips on menu. Had the GF cheeseburger with a GF bun, pickle and kettle chips on the side. Staff friendly and gluten free aware! Would recommend for a good burger down in KW!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


friendly staff, but the gluten free burger made me very nauseous after a few bites.

Updated 7 years ago read full review

Overall Rating

Review


They refused to try to serve me food or drink. Unlike its counter part in City Walk (Orlando) which provides over 5 star Celiac service, this Key West location deserves 0 stars.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


GF menu with gf buns/bread

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Not celiac

Overall Rating

Review


If you have a soy allergy as well as gluten avoid. They do not understand. We discussed extensively and they still covered my hamburger plate with fries that had been cooked in soy. I drank my tea while my husband are his meal. Disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Not celiac

Overall Rating

Review


They have cut there GF options down and I was told all Sides except a side salad had gluten. Ridiculous and I won’t be back! I’m sitting in margaritaville as I write this review not eating as my family does.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


I felt very safe! Our waitress was amazing and the kitchen staff were very aware of celiac and cross contamination and made our experience fantastic. Three with celiac in our group and it was great. The food was great, too!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


My husband and I went last night and decided to share the nachos and a gluten free burger. I had eaten 1/4 of the burger and decided to ask if it was really gluten free. It wasn’t! And they “were sorry”. Ugh!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info