My 12 year old daughter received full on gluten at this restaurant not just contamination. The taco salad which was requested "Gluten Free Modified" contained tortilla strips with wheat (they were not supposed to be added to the salad)! She was sick for a full 24 hours. The manager and her staff could have cared less about the incident when it was brought to their attention. Their excuse, it was busy and we didn't call a manager (none were available at the time)!! Please don't eat here. I would hate for anyone to get sick. :-(
The place never let's me down. Waitress well aware of gluten allergy and the new menu points out GF options with a wheat symbol vs having a separate menu. Had the burger on GF bun with fries. Fries are cooked in separate fryer. The waitress even came back and alerted my wife who got the veggie burger if she was ok with gluten since I ordered a GF entre a she said she was fine with gluten. The veggie burger is apparently not GF for those that may not know. Anyway, great meal, environment and staff. Always love eating here, the one in Orlando is great too!
Super friendly staff. Our waiter, Wesley, was great. As soon as I told him I was celiac, he called the manager out to our table. She went over everything, explaining how they have a dedicated frier and space. The condiments for their burgers are all squeeze bottles so no cross-contamination there! I am so thankful they care so much.
Not gf and vegetarian friendly. Two year ago it was and now is a major letdown. Called ahead and we were told the veggie patty was gf, asked the host on arrival and were told veggie patty was gf, server was nice but not knowledgeable of gf. They screwed up our nachos twice. They told us the veggie patty was NOT gf as they delivered all the other meals. Of the five items our table ordered 4 were incorrect. Complete waste of time to go here.
Totally disappointing. Ridiculous wait. Absolutely stiflingly hot with zero air movement in the restaurant. The food itself came after another ridiculously long wait and it was barely even warm. It wasn't even that busy. Pick another location for your dinner.
In general: the food was okay. I spoke with a manager and decided on the gluten free burger on Udi's bread and apple slices without the caramel (because we couldn't veridy if it was gluten free). My child had a gluten reaction to something. milk? lettuce? tomato? beef patty? Who knows...? *I did call to let them know what happened and they did promise to figure out the glitch so future patrons will be safe.
Bummed. We've had great experiences at the one in Universal Studios Orlando but this one was a disappointment. We'd previewed the online menu to get an idea of our order only to find they had a "brand-new menu!" The fact that their gf dishes are designated with a tiny wheat shaft is probably pretty telling. Oh well. Proceed with caution.
I had the chicken sandwich and French fries. They use Udi's buns for the bread and they also have a dedicated fryer. They also said they have a separate kitchen area where they prep all of the gluten free food. The waitress was very knowledgable and very kind in answering in questions I had! The food was wonderful and I no sickness 😍😍
As a celiac vegetarian, it's hard to find options on most meat-based GF menus. Margaritaville is similar, but the server allowed me to get the chili on the side of my nachos so my boyfriend could have it instead. The nachos were great, and HUGE, and apparently safe from cross contamination! I really appreciated that the bartender was cautious when I ordered my drink, as he wasn't sure the watermelon flavoring was GF. The only hiccup was when our food was delivered all together – the server ended up dropping a crouton from my boyfriend's salad into the edge of the serving plate my food was on. I saw it immediately and removed it before it could touch my food, but it would have been a nightmare had it fallen into the actual food. I know the restaurant is busy, but this is why it's helpful to have a second server or manager deliver allergy-prepped food!
Great GF menu includes brownie sundae for dessert. Yum! GF burgers with buns (remind them to microwave the bun). Lots of choices on menu. Try the volcano nachos. Enough for 4 people to share. Great, fun atmosphere but noisy. (Hurricane goes off every hour- too funny). Always crowded. Call 2-3 days in advance and get priority seating.
Great GF place. Tim was our waiter and he was very knowledgeable and helpful. he said they use Udi buns and have a dedicated fryer. My kids ate off the kids menu which is rare. One got the hamburger with a GF bun and the other ordered the fried fish which they were able to sub for some grilled fish! their servings were huge. Even had sweet potato fries. I had this amazing fish sandwich with slaw. I would definitely recommend this restaurant for GF dining.
GF burger and fries were great. VERY disappointed they no longer have the GF dessert I remembered from last time though it is still on menu. Server didn't tell me until He brought all the non GF desserts and I had to watch others enjoy their desserts with no GF options.
My daughter was excited they had gf buns available! GF menu had a good number of options on it. They have a separate fryer they use and our waitress was very well informed. My daughter ended up getting the gf cheeseburger and sweet potato fries, she loved both!
My daughter ordered GF nachos. What she received would have fed our table of 5! They were ok but nothing special....which is how everyone at the table felt about their food. Cool restaurant and we had a great server......I would go back for the atmoshpere but not the overpriced just ok food. They did have a GF menu with a number of options available.
The best GF buns in the restaurant industry. My server, Tim, went out of his way to make sure my order was correct and let me know that they had a dedicated fryer for GF customers. Up until then, I hadn't had a hamburger on a bun since being diagnosed with celiac's, let alone a delicious one! Also, no additional charge for the GF menu.
Great restaurant for gluten free. Dedicated menu. Chef personally came to me to explain how the minimize cross contamination, dedicated gf fryers for fries, and they had a gf bun! I had the blackened tilapia gf sandwich. Very good. Bun was slightly dry, but the tartar sauce gave it the extra moisture it needed. GF nachos were amazing! Very friendly and perfect for families. Super margaritas. They had two that are gf (I had the mango frozen one and it was delicious!) and they also had angry orchard and redbridge for gf cider and beer.
Chef came out to table to ensure they would take extra precautions. The burger on gluten free bun was delicious and the fries were safe to eat. Went back it was so good
Celiac Friendly Server and manager knowledgeable. I had a grilled chicken sandwich on GF bun and french fries. Fries have a dedicated fryer. Our waitress notified manager about gluten allergy and Manager checked in to see if there were questions.
I did not feel confident eating here. We went to Margaritaville after a great experience at the Las Vegas restaurant. The server had a severe lack of knowledge - she could only confirm that the bun and burger were actually gluten free. No knowledge of allergens in terms of sides, salads etc. Never fed back when I asked to confirm if the fries were cooked separately. I didn’t get sick but it was not a good experience.
There was a gluten free menu and the staff seemed knowledgeable. Unfortunately I did not eat anything else before and did get sick. I had the chicken sandwich on gluten-free bun with gluten-free fries. My feeling was it was the fries only because they looked identical to my husband and sons but that is just a guess.
They have a GF bun that looks so good I wasn’t sure it was! Did not get sick and my burger was amazing. So many options and listed right on the menu. Very impressed and love that they have bread, finding burgers and sandwiches are difficult!
The people were very nice, but manager came over to the table and said they had nothing safe for a Celiac. They can't guarantee no cross-contamination. I appreciated their honesty, but had to go somewhere else.
While they have a separate gluten free menu and staff who are fairly knowledgeable about their supposed gluten free options and policies, this place is not celiac friendly. I got the kebabs, which is a very easy to make gluten free option, for lunch here and had horrible stomach pains and problems for most of the rest of the day ( a bad thing to have happen when you’re spending the day in the park. The two star are just because they have the separate gluten free menu.
The staff was knowledgeable on gluten free options and provided a gluten free menu. They have a separate kitchen space to cook gluten free and a separate fryer for the fries & chips. I do wish the gluten free items had a separate plate than the regular food items
Have celiacs and was glutened here. Got the taco salad and it was nasty. Truly regret going here.
Absolutely amazing food and service for a celiac ! I visited here twice during our 10 day stay in Orlando and I couldn’t rave more about it . I told them on arrival I had celiac and was concerned about cross contamination etc - the server was really understanding giving me a gluten free menu & explaining that they take allergies and celiac very seriously there . She said she could have the chef come out & speak to me if I’d like and he can run through the process of how they make it safe. They even have a dedicated fryer for the gluten free chips & separate area in the kitchen . Food was so delicious- well worth a visit whether you are a celiac or not.
Gluten free bun was good. Cheeseburger in paradise on a gluten free bun!
It was draft weekend so they were super busy but, the waitress said they’re very conscious of their GF not being near other food and they have separate friers for their tortilla chips and fries! The nachos were so good! And they have GF buns.
They are not overly careful they served me their chicken sandwich on a regular bun and said it was gluten free. Sent it back and they sent back the same sandwich and just pealed the bun off leaving all gluten bread in the cheese.
Wonderful! The chef came to the table, asked about my sons allergens, and assured us his food would be cooked safely with no contamination (dedicated GF fryer). He never got sick and everything was delicious.
Not a huge GF selection, but the GF burger is really good.
They are no longer in town but a few miles down where the cruise ships dock. You can’t get in unless you have a pass to get back in one of the ships. The Guard had sympathy for me because I had four celiac children and couldn’t find anywhere else to eat he let us in. when we got to Jimmy Buffett we were told there is nothing celiac safe, that they risk of contamination is very high. We ended up leaving very frustrated and sad because we’ve always had good luck with Jimmy Buffett’s.
Very experienced with Gluten Allergy- they have a menu which states the mortification that can be mad. I had a fish sandwich with fries and the gluten free bun. - 3 days later im still excited to have found this gem.
No gluten free menu. Music was blaring so loud the waiter couldn’t even hear me. We got up and left.
Ate there twice while in San Antonio. This is one the Rive Walk. I was leery since one had reviewed it, but with a dedicated fryer, it was worth a shot. Spoke to the cook, both times, and was assured my food would be gf. They even brought my food out separately! I have the ‘Cheeseburger in Paradise’ without the bun, but it was still delicious. They do have a dedicated fryer, & the fries were yummy! Just be sure to speak with the cook, and note the wheat symbol on the menu for the gf options. ❤️
Had an awesome experience - our servers name was Jared and he was SUPER awesome and even had the chef come out and speak to me. As a celiac with Type 1 I highly recommend - ask for Jared!! He rocks!!!
I was with my family in Vegas and my wife is a Celiac And Type-1 diabetic. We explained this to the server twice when ordering. He said no problem and she had the chicken salad listed as celiac friendly, 2 hours later she was vomiting which dropped her sugar and she ended up in hospital. Not a good scene, we know there is always a risk but really? She could have died but was ok. Thank god for travel insurance since we are Canadian, the hospital bill was $4700.00 for the ambulance and 6 hour hospital stay.
No GF menu. Waitress couldn’t tell me what was GF. So I picked catch of the day (seemed safest) which comes with peas and rice and veggies. I had her go ask about this menu item. She said peas and rice were not GF. No substitutions. Mashed potatoes also not GF. So I said, fine, just bring rice on the side and my husband can have it. Took 1 hour to get our meal (not busy) and my fish came on top of the bed of rice she said was not GF. This place is very unsafe and does not care about allergies. Horrible service too. 40 minutes to bring our kids drinks. Gratuity is included, so they just don’t care about getting things right or service. Big problem for people with food allergies.
I asked the waitress if they had a gluten free menu and she replied they could make almost anything gluten free, but did not go into more detail. The service was very slow and food was mediocre. It did not make my son sick, however we will not go back.
Only about 6-7 items to choose from but was delicious and loved it last night. Paying for it today! Hurting. Something must not have been gluten free or cross contaminated.
I have celiac disease and I loved the service here, the best I’ve ever had. The chef himself came out to my table and wrote my order down on a designated allergy sheet and made sure he knew what allergy I had and how to properly cook my order, I had a fantastic experience.
The menu is clearly marked which items can be gluten free. They are careful in the kitchen, new gloves etc. I got burger, fries & margarita no problems. I will eat there again.
I ordered nachos because of a review I read here even though it was not marked as Gluten Free. They prepared it with shredded cheese instead of queso, it was delicious and I didn’t got sick.
Lots of gluten free options!! Very friendly and knowledgeable staff.
This place was awesome, I have very severe celiac disease so going out is always a gamble. Well right off the bat the manager reassured me that the staff knew about the disease and how serious it is. He also sat and went over the whole menu with me and recommended what he felt was safest. I got a burger in paradise with fries, the fries are the only thing that go in that fryer as they have separate fryers for all other fried foods. It is very pricey but the amount of food that you get is amazing. P.S they have a gluten free brownie sundae that is off menu that is to die for!! I felt 100% safe eating here. Also ask for patty she was the best!
There weren’t a lot of options, however the waitress was very knowledgeable and patient with my questions. We got the gf versions of the nachos and cheeseburger. Both were very very good. I had angry orchard to drink while the others in my party had regular beer.
Our waitress was very knowledgeable. They only have two entrees listed as gluten free on the menu but they have gluten free buns and a dedicated fryer for the fries. The chef modified the taco salad for me and the waitress said they can modify most dishes.
Great service here and I felt safe. They have an entire gluten free menu. I enjoyed the steak dinner and a margarita. My server double checked with the bartender about what my safe options were. He was friendly and patient with my questions even though it was very busy.