They have a dedicated place where they will prepare lettuce wraps. The staff is very knowledgeable and does a good job preventing cross contamination.
Jimmy John's does not have gluten free bread for sandwiches, but you can order a sandwich wrapped in lettuce called an "unwich"
Jimmy Johns has an allergen menu on their website detailing each sandwich component. I opted for a sandwhich on the “Unwich” aka lettuce wrap instead of bread. It wasn’t nearly as filling of course but it was delicious and good for a quick meal in a pinch!
Told the person taking my order that I have a gluten allergy and he immediately said he would notify the person making my unwich and assured me that they would change gloves and utensils. Couldn’t have appreciated their attention and care more - especially after Jersey Mike’s across the street said they cannot confirm whether there is gluten in their deli meat.
Their lettuce wraps are made in the same spot that the normal sandwiches are made. It's all cross contaminated.
They have an unwhich. Which is a lettuce wrap. They’re always super tasty. However I believe non of their cheeses are GF. So I always just get whatever with no cheese. They lay down paper for each sandwich. And each topping is in deprecate containers so cross contamination is minimal if any.
Edit: personally too worried about cross contamination to eat at Jimmy Johns anymore Fantastic. The unwhich is a lettuce wrap of whatever you want. I love the Hunter's, which is roast beef and cheese. They are well trained for allergies at this location. They put on new gloves. They put down fresh paper and make the unwhich on the paper. They give mayonnaise packets instead of using the shared spatula. There is always the possibility of cross contamination, but I have never gotten sick here unlike other sandwich places. Beware the tuna salad, it has Gluten but not from the mayonnaise, lol. Jimmy John's has become our go to for bringing home a quick meal.
I've gotten sick here in spite of being clear about having severe celiac disease. They dip into the same mayo and mustard that has been glutened by their bread & rolls , etc when making your supposed GF lettuce wrap. Not Celiac safe. Also, the owner slaughters endangered animals in Africa. Google it.
This was a nice stop for lunch. I had one of their unwiches (lettuce wrap) and it was quite tasty. The manager understood gluten-free issues and he directed the food preparers to wash their hands, change their gloves, wash the preparation area, AND put a piece of fresh paper down on the prep line before fixing my sandwich!
The Unwich (lettuce wrap) is the only gluten free item on the menu (also chips and pickle and fillings). I got a BLT on lettuce wrap. It was good, I felt a little weird after it, but it was also my first time eating fast food so that may be it. I have a very serious reaction to gluten so I think it is pretty safe because I didn’t have serious/that many side effects.
You can get an unwich (lettuce wrap) and when you order tell them you are celiac and need gluten free, they will wash their hands and change their gloves. I eat here all the time and am celiac with no issues.
Multiple staff members had obvious negative non verbal reactions when I asked about ingredients. They could not find anything listing allergens, ingredients, or nutrition. No accommodation or apologetic tone.
Staff were happy to change their gloves to make my unwich (lettuce wrap), and even spoke up to include mayo packets instead of cross contaminating with their spatula/jar of mayo. For you celiacs who are in a jam, and need something quick, do your research beforehand (see link below), and advocate for yourself when you order! Things containing gluten at Jimmy John’s: -bread & cookies -cheese (contains barley wheat) -tuna -salt and vinegar chips -bbq chips Allergen list: https://www.jimmyjohns.com/downloadable-files/AllergenInformation.pdf
Went for a lettuce wrap. Explained that I had Celiac and asked if they would mind changing gloves. They told me that they would not. Also said they would not make my wrap over fresh paper. Said they were specifically instructed NOT TO for people with gluten issues. I emailed the manager, and sure enough, that is their policy. If you tell them you have a gluten allergy/Celiac, they will NOT make any accommodations. No clean gloves, no fresh paper. I don't understand it, but obviously will not be back.
They have the Unwich option instead of bread, which is of course low-carb, so I load up on veggies, avocado, and more meat. Make sure they change gloves; sandwich maker didn't hear the cashier repeat that back to me, but my husband requested, and they prepared it in a different area. No reaction, but I'm not Celiac.
I normally get the tuna and it is fine for a quick meal.
They have lettuce wraps and are very careful with cc. They change their gloves and prepare at separate station. Make sure you ask for mayo packets instead of them using the common container.
Ask them to change gloves, put down fresh paper along the counter as they prepare an Unwich -- lettuce wrap. Also, ask for mayo and mustard in the individually wrapped package. We usually have good success when we give these directions for our food preparation.
You have to order as an unwich which is in a lettuce wrap, and specify that you need it to be gluten free. They will give you mayo packets instead of spreading it for you to eliminate cross contamination. Unfortunately last night I was glutened. Not sure if it was cross contamination from the counter or they didn't change gloves or what.