Jimmy John's

1 rating
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

2770 S Highland Ave
Lombard, IL 60148

Most Recent Reviews


Overall Rating

Review


You can get any sandwich as an 'un-which'. Instead of bread they put the sandwich ingredients in a lettuce wrap.. Delicious and it fills the sandwich craving!

Celiac friendly?

Yes

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Notes


Jimmy John's does not have gluten free bread for sandwiches, but you can order a sandwich wrapped in lettuce called an 'unwich'

Photos


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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


No gf bread. Got my sandwich lettuce wrapped. It was great. I’ve always had good experiences at this Jimmy John’s; I’ve never gotten sick here. I eat here weekly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Took my son to this location and they made him feel so cared for. They were happy to help him create his unwich and he felt so valued. He hadco confidence in his lunch and will go back for sure!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Jared and the staff atJimmy John's make sure that my roast beef sandwichWhich was actually a lettuce wrapWas made safely. They went out of their way.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Usually I have pretty good luck at Jimmy Johns locations having a GF protocol/being conscious in general but this one was bad. It wasn’t a busy day but when I went in and asked for an unwich/explained I have a gluten allergy, I saw right away the lettuce wrap was set on the counter and brushed up against a baguette there. I told them I was really sensitive and asked if I could have a different lettuce wrap (nothing had been put in yet) and the employee threw the lettuce into the garbage and started a new on on some sandwich paper (clearly annoyed and angry). He never changed gloves and didn’t speak to me. I will never go here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


My husband and I ordered from here tonight in a rush to get dinner. I have only eaten out 2x since being diagnosed, and I am always so nervous to tell someone about celiac’s. I mentioned it immediately when I called, and, I suspect it was the manager who I spoke to, assured me they have a separate area and protocol for gluten-free. He even thanked me for mentioning it up front so that they could alert the rest of the staff before I finished placing my order. I felt fine ordering and when my husband picked it up, the person I’d spoken with showed him the special area to make sure he knew it was safe, and placed my order in a separate bag.

I can’t speak to all locations, but I did have a very good experience at this one!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

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