Great service! Server was knowledgable and helped my 13 year old son with his questions. Manager came over to deliver food. Great experience!
if you have allergies eat with your epipens out here, they do not pay attention to allergies and put up a good show to appear like they do.
Wonder wait staff and great food. I have celiac and they did really good.
Waitress was very knowledgeable and told me they take GF very seriously. Separate fryer for fries and Gf rolls. Food was great! And one extra layer of importance was once the food came the manager told me Again the fries were gf!
Walked by the server after we placed our order and he was making fun of us and my order. Food was OK, didn't get sick. But I wish I'd been able to just leave once I knew the server didn't take my disease seriously.
Extremely accommodating. They will make the French fries in a separate fryer for you, and the gluten free bun is pretty good.
I always go for the burger with an Udi's GF bun and sweet potato fries (dedicated fryer!!). I've never been disappointed, and neither have my non-GF friends.
excellent service - great gf options! Really know what they are doing with gf!
Went on a busy Saturday evening with a small group for a friend's birthday. I asked the waitress which items could be made gluten free and let her know that I had celiac and was a vegetarian. She started rattling off items at high speed and I finally asked her if I could just have Mac and cheese using the gluten free pasta. She seemed very confused and asked if I wanted Mac and cheese put ON the pasta... I re-explained and eventually she said yes. She brought bread for the table but no gluten free rolls. My order came out with everyone else's, with another plate on top of mine. There was a small piece of lobster in my dish, but since I couldn't find the waitress, I took it out and ate my meal. I felt sick within a half hour. They may be more diligent about gluten-free food prep during the week, but I'd definitely advise against going here during peak hours; they're clearly too busy to care.
I had the house salad (no croutons) and a side of the gluten free Mac and cheese. The waitress noted that I have celiac and double checked with the cook to make sure the Mac and cheese was gluten free. The manager delivered my food to confirm with me that it had been made separately to avoid contamination. The food was delicious.
Unfortunately I was sick immediately. I don't think they understand Celiac disease. They must change their gloves and watch cross contamination. I could not finish my salad as I felt ill within minutes of eating
After explaining to the waitress that we needed gluten free we were assured that what we asked for could be made gluten free. Within minutes of eating, one of our party was vomiting and another was feeling sick. By the time we got back to the hotel, three of us were showing signs of being glutened. The only item we had in common were the gluten free rolls.
Service was good, but the food was tasteless. Gluten free buns were gross. They were mealy, dried out and had a very odd taste to them. The gf rolls are not rolls, but their gf hamburger buns grilled. The French fries were thick, but soggy and completely tasteless. 2 people in our group got sick from the food. My son with a serious gluten problem became ill within minutes of eating.
I ordered the GF Mac and Cheese with GF Fries and it was amazing. The fries were thick, warm, and crispy. They werent those skinny little french fries. They had "meat" to them which I loved. The Mac and Cheese was a little heavy on the cheese but I still loved it. Also got a GF roll. It was warm & soft. Great service & a great atmosphere to be in. Definitely recommend this restaurant to everyone.
If I could give them twice as many stars I would!!! Warm GF rolls to start. Delicious balsamic on the salad. Best GF mac and cheese my non GF boyfriend has ever had (with lobster). The burger and sweet potato fries were glorious. Absolutely coming back!
Worse service than some of their other locations. The food seemed to taste worse as well. These servers didn't seem to know as much about the menu and which items were gf or not.
The salmon was fresh and the spinach and artichoke side was delicious. The assistant manager ensured the dish was safe. The view was relaxing with boats in the harbor and planes taking odd in the distance.
Blah food. I was pleased that the waitress checked with the chef to see if the sliced prime rib with jus was gf. However, the steak was well done and the jus is not gf. She never mentioned that to me, so it was quite dry. They did put the sandwich on a gf bun for me. She didn't refill water and brought an ice tea after the meal was finished. As others said.its not very timely.
The food was good, but the service was borderline atrocious. Waited 25 minutes for a glass of water.
Bread, fries, pasta smart staff
My friend and I, who are both gluten free, had an excellent lunch experience here! We sat on the deck on a beautiful day! We both ordered different sandwiches on gluten free rolls and gluten free fries. All were fantastic! The server was very friendly and knowledgable, as well. We will definitely be returning!
Our daughter is gf and lactose intolerant as well. The service was great and we were happy with the food. She loved the gf pasta and gf fries. They had lovely looking gf bread, but it had dairy in it, so she had to skip the bread. They were extremely careful with her food intolerances. We recommend this spot!
the service was great and the gluten free meal was even better!
Terrible experience. Servers and manager was pleasant and cooperative however I bit into a crouton in my salad. Obviously they didn't charge me or the rest of my party for the meal that wasn't worth getting sick over in the first place.
The only good thing about this place was their drinks and leaving. I have a gluten allergy and have been dealing with it for over 7 years. So obviously I know my stomach well. I know I can always get a burger with no bun and be fine. So I ordered a regular burger with NO BUN and a baked potato. And the waiter definitely didnt write it down abd i knew there was going to be a problem. The food runner brought out my burger with a bun. ( I didn't even want to risk the so called "gluten free" bun.) long story short, I said I can't eat the bun, the waiter and a manager come over and make a big scene!!! I was so embarrassed because I am not that person to complain about food/the bill. They told me that It was my fault, I should have told them and then walked away. Then the manager brings back my burger with no bun and makes an even bigger scene whe she gives it to me saying "Here you go!! Everything's Gluten Free!!!" Seriously?!? Wtf? Just go away! It was not a fun experience at all...even my husbands food was bland and over cooked. Sigh. It wouldn't have been so bad if they wouldn't have given us awful customer service.....
when i get a chance i eat there excellent place !!!!! pizza burgers fries never got cross contaminated locations Peabody ma. Woburn ma.
Gluten free pasta & pizza available
Previously had good experiences with good food. During our last visit, we discovered a regular noodle in Our gluten free pasta dish. The Manager could not explain how it got there but was apologetic. Thankfully my kid noticed it before eating. May not go there again.
I really question where all these good reviews come from. I had the chicken broccoli ziti (GF) and it was horrible. I couldn’t finish it. Furthermore, it was way too expensive for what it was. Bad service, bad environment/decor, overall pretty bad experience. They did have a manager bring out my meal and it was definitely GF, it was just awful. Wouldn’t even recommend for non-GF eaters. There are plenty of other places around to eat that have good GF options I hate salads but I regret not going elsewhere to just have a salad.
Always enjoy our visit here. The GF bun was ok. I really enjoyed the Devilish eggs. Our waitress, Heba, and the rest of the staff were super friendly and helpful. She made sure to ask if I wanted the GF fries instead of the wedges when I ordered the GF option.
The GF menus were being reprinted, but my server said she would double-check my order with the kitchen and explained that the restaurant had GF bread and a completely separate fryer. My food was hand-delivered by the chef so there were no mix-ups, an extra step I really appreciate. The server even brought me a toasted GF roll when she brought regular bread for my husband. Excellent experience and tasty food—I would definitely eat there again.
Found Joe's American Bar and Grill on "Find Me Gluten Free" but was a little concerned about "no gluten free menu" comments from other posters. Checked the restaurant home page and it specifically mentioned "gluten free" so decided to give it a try. As soon as I told our exceptional waitress - mad that I have forgotten her name - that I couldn't have any gluten; she immediately replaced my menu with a gluten free one! It is very similar to the version online with the main change - Gluten Free Bread. I did notice that The Crispy Calamari was not included and the crispy onion straws were not on "The Cure" but very similar. My meal was very good - even delivered by the chef who described it as "gluten free meal" so I had no concern that there was any food mix up - we all ordered burgers. I couldn't taste the others but they said it was very good. The serving staff were very attentive but did not hover. Over all a great experience and I will go there again.
They are great with cooking gf for people with Celiac or allergies here! I was a bit concerned because we got there late and it was really busy. The chef brought out our food personally and even came out and apologized for the wait when he decided to remake our nachos when he thought they weren't up to his standards. The nachos were fabulous as were the burger and the ribs and we had no reactions.
Had my birthday dinner there last night after reading the reviews here. I was impressed to see how knowledgeable the staff was. They pretty much can do everything GF. GF buns, GF pasta, dedicated fryer. I had the Filet with sweet potatoe fries and spinach. And they got me the creme brulee as birthday dessert. Everything was delicious, I highly recommend it 😁
American Joe's restaurants are hands down one of mg favorite places for GF/dairy-free meals. They offer an extensive GF menu, Udi's bread products, GF penne and dedicated fryers. The staff and management are extremely knowledgeable about allergies. I've eaten at this location 5+ times without incident. I'd recommend Joe's to anyone visiting Legacy Place next door or traveling by on 95!
American Joe's restaurants are hands down one of mg favorite places for GF/dairy-free meals. They offer an extensive GF menu, Udi's bread products, GF penne and dedicated fryers. The staff and management are extremely knowledgeable about allergies. I've eaten at this location 10+ times without incident, and recommend Joe's to anyone with a gluten allergy!
American Joe's restaurants are hands down one of mg favorite places for GF/dairy-free meals. They offer an extensive GF menu, Udi's bread products, GF penne and dedicated fryers. The staff and management are extremely knowledgeable about allergies. I've eaten at this location 20+ times with only one incident, which I was able to detect when the meal was served. I've never been sick after eating here, and would recommend this location to anyone with a gluten allergy!
American Joe's restaurants are hands down one of mg favorite places for GF/dairy-free meals. They offer an extensive GF menu and have local bread (this location only, not dairy-free), Udi's bread products, GF penne and dedicated fryers. The staff and management are extremely knowledgeable about allergies, and I'd recommend this location to anyone in the city!
I read great reviews about this place, so we decided to try it. I was not disappointed, our server was so knowledgeable and the manager even came over several times to answer all our questions about the menu. They were very careful and the rolls were delicious.
Great! So many gf options. GF buns. Separate fryer for fries. Very knowledgeable and helpful. Weird thing is - no gf menu or even gf notes on menu - BUT they are as GF friendly as any place I have been. Normally no menu - we are out - but comments here on this site convinced me to give it a shot- glad we did!
We ate at Joe's American Bar while in Boston for the marathon weekend. Table staff was very friendly and reviewed the many GF options. The restaurant manager brought my meal to our table indicating that it had been prepared GF. The meal was perfect and very enjoyable.
Meticulous on details even on what could be argued was the busiest day of the year. Everything is from scratch so they even pan seared calamari for us with aeoli for dipping. Gluten free buns before the meal. Designated fryer delivered regular fries and sweet potato fries that were perfect! Two burgers on gluten free buns, one was the the 'cure'- served with ribs and an egg on top, and one classic cheese- perfectly medium rare. My southwest salad was delicious too. Thank you for making our Boston family meal easy and tasty.
Our server claimed their restaurant was #1 in Allergy-friendly practices in the city. The restaurant itself was CRAZY crowded, but we were assured they're well-versed in GF cooking. Fries are prepped in a dedicated fryer, which was great. I got a rack of ribs and our daughter got chicken/broccoli and penne in a garlic cream sauce. Our meals were excellent. Bread came out ahead of our meal...it was a grill-top toasted hamburger bun, but it was fresh and warm, so no complaints there! To bolster my confidence in the meal being safe, it was a pleasant surprise to have had our meals delivered by the chef personally. Really great experience!!
Friendly staff. Wonderful deviled eggs with a sweet, crunchy bacon. I'm gluten-free due to severe allergies, the staff was familiar with their menu and the GF options. Even brought us some GF bread and butter. Fries were crispy and made in a dedicated fryer.
they were so nice and accommodating! first, they vaguely told me that almost the whole menu could be made gluten free. I asked if that included the fried chicken. I wasn't expecting them to have gluten free flour and sure enough they did not. but the waiter was so nice and willing to ask the kitchen about it to make sure. I went with a Burger with sweet potato fries. yum! the sweet potato fries were amazing! the Burger was very good too and the bun was nice and not crumbly.
I had one rough incident a few years ago where the waitress didn't communicate the allergy to the chef, and served me an appetizer that wasn't gluten free. My entire family ate free that night because of how sick I was going to get from their mistake. I have never had a single problem since then, and it's my go-to restaurant. They ALWAYS send the manager out with my food to confirm that it's gluten free. I'm a big fan of their fish sandwich and their portobello sandwich. They're able to make their fries gluten free, which is always a plus. Highly recommend for a good gluten free restaurant with plenty of options!
I came here with my family (party of 11) for my college graduation dinner. Even with a large group, our waiter was calm and collected while accommodating my GF diet and honey allergy. He brought out separate chips and guac for my starter. He checked and told me that the GF rolls had honey in them (nice catch!) but I opted for a burger and fries anyway, despite having many other options. The sweet potato fries were delicious! GF dessert options were limited, but I did enjoy their ice cream, and I felt OK afterwards!
Amazing options! Our waiter informed me that 75 % of the menu can be made gluten free. They have a separate fryer and the manager made sure everything was made properly and then hand delivered my plate to me. I don't typically love chain restaurants, but I will definitely be back.
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